Implementation Consultant

1 week ago

Noida, India Vensure Employer Solutions Full time

About the company:

Vensure Employer Solutions is a 19+ years old SAAS based IT Product company in the HR domain. We provide end-to-end HR solution to 90+ thousand clients in the USA. Our client list includes the US Army, Fox Studios, Disney Studios, and Harvard University. We provide HR & a Human Capital suite of Hire to Retire services, such as Payroll services, Benefits administration, Tax services, Garnishment, Performance Management, and some interesting physical products like bio metrics and HR Information Systems (HRIS). We have more than 14 thousand employees worldwide, and we are catering to more than 1.2 million worksite employees. This makes us the 2nd largest company in the world after ADP.


To know more about us, visit us at www.vensure.com


About the role:

The Implementation Consultant is the subject matter expert that, along with the other members of the client Implementation team, is responsible for the delivery of on time and accurate new client implementations as well as other projects. You will have to understand a client’s requirements, architect the appropriate solution and configure the platform to accurately deliver an optimal result. You will examine client data and thoroughly test the site prior to release to ensure a smooth client and employee experience. From the start, you will have a consultative approach to enable our clients to utilize our solutions to their fullest potential.

Responsibilities:

  • Be highly consultative with our clients to drive the full-scope of implementation from kick-off call through to go-live, managing realistic expectations throughout.
  • Partner with internal consultants and stakeholders across our services to deeply and jointly understand our clients’ business needs to drive optimal configuration of our all-in-one solution through benefits discovery, configuration and ultimate presentation to the client.
  • Review all aspects of the client’s Plan Summary Documents and employee enrollment data to ensure proper setup of the platform.
  • Configure and test the client site to match the required set up using established best practices
  • Interpret, validate, convert and test Benefit election data, including historical data
  • Independently manage multiple projects at various stages, holding yourself and clients accountable to deadlines in a respectful and helpful manner
  • Communicate project progress effectively to internal and external stakeholders
  • Have impeccable follow up regarding client meetings and securing client sign off for all applicable stages of the project.
  • Train new clients on appropriate aspects of the Benefit features of the Namely platform
  • Support the client through their initial go live period and site release to employees
  • Serve as client advocate within Namely to identify and resolve any concerns that may detract from an optimal client implementation experience
  • Effectively transition clients to our Services teams for ongoing support and consultation once they’re live on the product.

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