Incident Manager

Key ResponsibilitiesIncident Response & CoordinationLead and oversee the end-to-end incident management process, ensuring adherence to SLAs and minimizing downtime.Serve as the primary point of contact and authority during high-severity or major incidents.Coordinate efforts across technical, operational, and business teams to drive rapid incident...

Transversal ownership of the IT Incident Management encompassing all the Sharekhan IT applications (including client facing, trading and back-office operations) This includes coordination with Application support team in case of an incident on one side and Management, Clients, other stakeholders on the other, also keeping track of regulatory reporting...

About NCR AtleosNCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Incident ManagerPosition SummaryAs the Incident Manager, you will oversee all...

Position Purpose BNP Paribas is looking for well organized, dynamic, and highly motivated individuals for the role of Incident Manager for STA under the ITGP Production area. The role will require excellent Incident Management skills and very high level of communication skills (both written and verbal) and thorough understanding of support functions and...

General Information Req # WD Career area: Services Country/Region: India State: Maharashtra City: Mumbai Date: Friday, September 5, 2025 Working time: Full-time Additional Locations: India - Mahārāshtra - Mumbai India - Mahārāshtra - Mumbai Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69...

Role : Incident And Change ManagerExperience : yearsLocation : MumbaiDefine, Adopt and deploy the SIAM and SIAM Practices in the account.Define incident and service request classification schemesRecord, classify and prioritize requests and incidents.Verify, approve and fulfil service requests.Investigate, diagnose and allocate incidents.Resolve and recover...

:Good knowledge on Incident management process overallUnderstanding of inter relation of IM and other ITIL processes Should have good knowledge on ticket audits backlogs and quality measuresShould have good knowledge on Problem Management and trend analysisShould have knowledge on multitower collaboration and work along until resolution Should have good...

We have immediate opening for SMGManagement of Major and Severe impacting incidents primarily involving large scale infrastructure, issues or high risk data application issues. This includes but is not limited to:Time sensitive communication to the business partners and others when SLA/Customer impact is identified.Running both technical conference bridges...

Greetings from Future Focus InfotechWe have multiple opportunities Incident ManagerExp: 3+yrsLocation : Malad (Mumbai)Job Type- This is a Permanent position with Future Focus Infotech Pvt Ltd & you will be deputed with our client.A small glimpse about Future Focus Infotech Pvt Ltd. (Company URL: )If you are interested in above opportunity, send updated CV...

The IT Infrastructure Incident Manager oversees all unplanned IT service disruptions, ensuring swift resolution to minimize business impact. Requires strong coordination, communication, and to lead teams under pressure and maintain service quality.