Contact Center Team Lead

Job Position: Technical Lead for Contact Center SystemCompany: PorterResponsible for ensuring smooth operation and maintenance of Porter's in-house contact center system.Lead a team of engineers in managing and maintaining in-house contact center servers.Experience in contact center systems management, preferably in an in-house environment.Strong...

Summary:Apple is a place where extraordinary people gather to do their best work. Together we craft products and experiences people once couldn’t have imagined — and now can’t imagine living without. If you’re motivated by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and inclusive...

Job Description :5+ years in contact center engineering focused on designing, implementing, and operating contact center workflows and call flows with Cisco UCCE and Five9. Indepth knowledge of Cisco UCCE architecture, components, and integration. Proficiency in Five9 administration and customization. Strong understanding of VoIP technologies, SIP, and...

Company Profile: Job Title: IVR Testing with Contact Centre Position: Senior Test Engineer Experience: 9+ Years Category: Software Development/ Engineering Main location: India, Karnataka, Bangalore Position ID: J0124-1277 Employment Type: Full Time Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of...

Cytecare Hospital in Yelahanka, Bangalore is looking for contact center representatives. The requirements are as follows: - Patient Appointment Scheduling - Coordinating with the Tele/Video Consultations with doctors & patients - Coordinating with Clinic Executives on the appointment - The billing process for the tele/video consultations. - To collect...

Job Description: Unified Communications – Consultant role for Cloud based contact center/call center technology. Primary Skills - Genesys Cloud CXGenesys Call Flow ArchitectGenesys Workforce ManagementGenesys Integrations with CRM applications like ServiceNowGenesys integration with MS TeamsIP TelephonySecondary Skills –Good to have skills on AWS...

Job Description: Unified Communications – Consultant role for Cloud based contact center/call center technology. Primary Skills - Genesys Cloud CXGenesys Call Flow ArchitectGenesys Workforce ManagementGenesys Integrations with CRM applications like ServiceNowGenesys integration with MS TeamsIP TelephonySecondary Skills –Good to have skills on AWS...

Job Description: Unified Communications – Consultant role for Cloud based contact center/call center technology. Primary Skills - Genesys Cloud CXGenesys Call Flow ArchitectGenesys Workforce ManagementGenesys Integrations with CRM applications like ServiceNowGenesys integration with MS TeamsIP TelephonySecondary Skills –Good to have skills on AWS...

Job Description: Unified Communications – Consultant role for Cloud based contact center/call center technology. Primary Skills - Genesys Cloud CX Genesys Call Flow Architect Genesys Workforce Management Genesys Integrations with CRM applications like ServiceNow Genesys integration with MS Teams IP Telephony Secondary Skills – Good to have...

Job Description: Unified Communications – Consultant role for Cloud based contact center/call center technology. Primary Skills - Genesys Cloud CXGenesys Call Flow ArchitectGenesys Workforce ManagementGenesys Integrations with CRM applications like ServiceNowGenesys integration with MS TeamsIP TelephonySecondary Skills –Good to have skills on AWS...

Job Description :- 5+ years in contact center engineering focused on designing, implementing, and operating contact center workflows and call flows with Cisco UCCE and Five9.- In-depth knowledge of Cisco UCCE architecture, components, and integration.- Proficiency in Five9 administration and customization.- Strong understanding of VoIP technologies, SIP, and...

Job Description:Unified Communications – Consultant role for Cloud based contact center/call center technology.Primary Skills-Genesys Cloud CXGenesys Call Flow ArchitectGenesys Workforce ManagementGenesys Integrations with CRM applications like ServiceNowGenesys integration with MS TeamsIP TelephonySecondary Skills–Good to have skills on AWS platform and...

Job Title– RESOLUTION SPECIALIST, CONTACT CENTERPosition Level– KWork Location– Bangalore10 months – 3 Yearsof relevant customer service experienc eShift : Night Shift ( Permanent )Resume shortlisted candidates will be invited for the Face to Face Interview discussion on 1st June 2024 @Bangalore Office.Please share your resumes to * * to the better...

**Role : Phoenix Intern - Fraud prevention agent** **Team : Contact Center** **Location : Bengaluru** **Type : Internship** **Duration: 6 months** **JOB DESCRIPTION** **About Phoenix** Phoenix is Myntra’s initiative specifically designed to offer a launchpad to women on career break. It is a six month internship that ensures a conducive environment...

Description : The Quality Assurance Team is part of operations group, and our top focus areas will be to build capabilities to enable a full, multichannel quality audit program for business-to-business sales and support. Our mission is to impact revenue through expansion of solution consumption and driving down customer churn or attrition through...

Description : The Quality Assurance Team is part of operations group, and our top focus areas will be to build capabilities to enable a full, multichannel quality audit program for business-to-business sales and support. Our mission is to impact revenue through expansion of solution consumption and driving down customer churn or attrition through improved...

Some careers have a significant impact.If you're searching for a career where you can truly leave your mark, come onboard with HSBC and experience how much your contribution matters.HSBC stands out as one of the biggest players in the banking and financial services industry globally, with operations spanning across 62 countries and territories. Our focus is...

Job Title:Specialist, Service Delivery, India Report to: Assistant Manager, Service Delivery, India Department:Service Delivery Unit Location: Bangalore, India Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company – a unique opportunity for the right candidate....

Job Title: Specialist, Service Delivery, India Report to: Assistant Manager, Service Delivery, India Department: Service Delivery Unit Location: Bangalore, India Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company – a unique opportunity for the right...

Job Title:Specialist, Service Delivery, India Report to: Assistant Manager, Service Delivery, India Department:Service Delivery Unit Location: Bangalore, India Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company – a unique opportunity for the right candidate....