Real-Time Dialer Monitoring
1 week ago
NIMS University is expanding its operations team We’re looking for a Real-Time Dialer Monitoring & MIS Executive who can ensure smooth dialer operations, accurate reporting, and real-time performance tracking.Key Responsibilities:- Monitor dialer performance and agent activities in real time. - Generate and maintain daily MIS reports on calling productivity, lead status, and system performance. - Identify downtime or technical issues and raise timely escalations. - Coordinate with technical and operations teams to ensure seamless functioning of the dialer. - Provide data insights to enhance process efficiency and decision-making.Requirements:- Strong analytical and Excel/reporting skills. - Experience with dialer tools such as Ameyo, Exotel, Merrito, or similar platforms. - Excellent communication and coordination abilities. - Ability to handle fast-paced operational environments. - Must be willing to work on-site at NIMS University, Jaipur.If you’re detail-oriented, proactive, and passionate about optimizing performance through real-time insights — we’d love to have you on our team
-
Real-Time Dialer Monitoring
2 weeks ago
Delhi, India NIMS University Full timeNIMS University is expanding its operations team! We’re looking for aReal-Time Dialer Monitoring & MIS Executivewho can ensure smooth dialer operations, accurate reporting, and real-time performance tracking.Key Responsibilities:Monitordialer performance and agent activitiesin real time.Generate and maintaindaily MIS reportson calling productivity, lead...
-
Dialer Executive in International BPO
6 days ago
Delhi, Delhi, India Vision Tech Full time ₹ 2,00,000 - ₹ 3,00,000 per yearPosition : Dialer ExecutiveLocation : Kirti Nagar, West DelhiShift timings : 4 am to 1 pm(pick up cabs provided)One time meal provided5.5 days workingJOB RESPONSIBITIES :System Management: Managing and configuring automated dialing software (e.g., predictive, power, or preview dialers) for various outbound campaigns.Data Handling: Performing daily uploads,...
-
Associate - Channel Dialer Operations
7 days ago
Delhi, India Abacus Consultants Full time**3 - 6 years**: **Any Graduate**: **Dialer - Admin**: **6 lkh ~ 6 lkh**: - Job description- 1- - 2- Responsible for governing the daily setup & monitoring of multi-centre dialing campaigns & strategies- 3- Responsible for ID governance (creation, recon, deletion, management)- 4- - 5- Monitor & suggest efficient methodologies in telecom utilization across...
-
Real Time Drilling Ops Centre Analyst
1 week ago
New Delhi, India SLB Full timeReal Time Drilling Ops Centre AnalystAbout SLB SLB is the world's leading provider of technology for reservoir characterization, drilling, production, and processing in the oil and gas industry. Working in more than 85 countries and employing approximately 100,000 people who represent over 140 nationalities, SLB supplies the industry's most comprehensive...
-
Real Time Drilling Ops Centre Analyst
2 days ago
New Delhi, India SLB Full timeReal Time Drilling Ops Centre AnalystAbout SLBSLB is the world's leading provider of technology for reservoir characterization, drilling, production, and processing in the oil and gas industry. Working in more than 85 countries and employing approximately 100,000 people who represent over 140 nationalities, SLB supplies the industry's most comprehensive...
-
Monitoring Engineer
3 weeks ago
New Delhi, India Keen & Able Computers Pvt Ltd Full timeJob Description – Monitoring & Reporting Engineer We are looking for a Monitoring & Reporting Engineer to oversee the health and performance ofbank IT infrastructureand applications across multiple projects. The role involves basic monitoring, real-time analysis, and proactive issue reporting to ensure smooth operations without any financial impact. We are...
-
Monitoring Engineer
3 weeks ago
New Delhi, India Keen & Able Computers Pvt Ltd Full timeJob Description – Monitoring & Reporting EngineerWe are looking for a Monitoring & Reporting Engineer to oversee the health and performance ofbank IT infrastructureand applications across multiple projects. The role involves basic monitoring, real-time analysis, and proactive issue reporting to ensure smooth operations without any financial impact. We are...
-
Voice Infrastructure Engineer
4 weeks ago
New Delhi, India Simetrix Solutions Full timeAbout the RoleWe're building the future of contact center communications, and we're looking for an exceptional Voice Infrastructure Engineer to architect and implement enterprise-grade voice technologies that will power thousands of customer interactions daily.If you're passionate about real-time communications, VoIP, and creating seamless voice experiences...
-
Senior Resource Planning
3 weeks ago
New Delhi, India RingCentral Full timeThe Sr. Resource Planning & Real-Time Operations Analyst will provide comprehensive workforce planning and real-time operational support across various contact channels, ensuring optimal resource allocation and flawless delivery of customer service capacity. This hybrid role combines strategic workforce planning with tactical real-time analysis and...
-
Team Lead
2 days ago
New Delhi, India Ambak Full timeKey Responsibilities:- Tele-Sales Team Management - Manage and lead a team of 15–20 outbound tele-sales executives - Ensure daily performance targets (logins, calls, conversions) are met and exceeded - Conduct regular team huddles, feedback sessions, and performance reviews OperationalMetrics Ownership :Monitor and drive KPIs including:- Attrition,...