Bhima Jewellers

Job Summary

The HR Manager will be responsible for developing and implementing HR strategies and initiatives that align with Bhima Gold Private Limited's organizational goals. The role requires managing talent acquisition, employee relations, performance management, training & development, statutory compliance, and fostering a positive workplace culture. The HR Manager will also play a crucial role in ensuring people practices meet the operational needs of the jewellery retail business across multiple branches.

Key Responsibility Areas (KRA) & Deliverables

1. Talent Acquisition & Workforce Manage end-to-end recruitment for showroom, retail, and support roles.

- Build strong talent pipelines for future manpower requirements.

- Coordinate with Branch Managers for manpower planning based on sales cycles and seasonal requirements.

- Implement on boarding and induction programs to ensure cultural Time-to-fill vacancies.

- Quality of hires and retention in the first year.

2. Employee Relations & Act as a bridge between management and employees.

- Handle grievances, disciplinary actions, and conflict resolution.

- Design employee engagement programs to improve morale and retention.

- Conduct exit interviews and analyse attrition trends.

KPI:

- Employee satisfaction/engagement score.

- Reduced attrition levels.

3. Training & Identify training needs across branches in product knowledge, sales, grooming, POSH, and compliance.

- Conduct leadership and skill development workshops.

- Partner with external training agencies where required.

- Track training effectiveness through assessments and Training coverage percentage.

- Post-training performance improvements.

4. Performance Drive the annual performance appraisal process.

- Work with management to set clear KRAs/KPIs for employees.

- Support managers in identifying high-potential employees.

- Ensure timely performance reviews and feedback Completion rate of performance reviews.

- Identification and promotion of high-potential talent.

5. HR Compliance & Policy Ensure compliance with statutory labour laws (PF, ESI, Shops & Establishments Act, etc.).

- Drive POSH policy awareness and compliance.

- Maintain accurate HR records and audits.

- Implement HR policies, leave management, and disciplinary Zero non-compliance issues in HR audits.

- Timely statutory reporting.

6. Compensation & Benefits Support payroll administration in coordination with Accounts.

- Benchmark salaries in the jewellery retail sector to ensure competitiveness.

- Manage employee benefits, incentives, and bonus distribution.

- Resolve payroll queries Payroll accuracy and timeliness.

- Employee satisfaction with C&B.

7. HR Strategy & Organizational Align HR strategies with business goals.

- Support succession planning and career development.

- Partner with leadership to shape workplace culture.

- Drive diversity, equity, and inclusion Improved employee productivity and retention.

- Successful succession planning outcomes.