Mahindra Finance
1 month ago
Job Summary:
We are looking for a dynamic and skilled HR Operations Specialist to join our HR team.
The ideal candidate will be responsible for managing and optimizing the operational aspects of HR processes, ensuring smooth resolution of HR-related issues, conducting data analysis, and ensuring compliance with organizational policies.
The role demands a proactive individual with strong problem-solving skills and the ability to collaborate effectively with cross-functional teams.
Primary Responsibilities:
HR Operations Management:
- Oversee the day-to-day operations of HR activities, ensuring all HR processes are executed efficiently and within set timelines.
- Monitor and manage employee lifecycle processes, including onboarding, documentation, employee transfers, and exits.
Documentation and Record Keeping:
- Maintain accurate and up-to-date employee records in HRMS (Human Resource Management System).
- Ensure compliance with statutory and internal record-keeping policies.
- Safeguard employee data and maintain confidentiality in accordance with company policies and legal requirements.
Employee Queries and Issue Resolution:
- Act as the point of contact for employees regarding HR-related queries, concerns, and grievances.
- Investigate and resolve HR-related issues, ensuring timely and effective resolution.
- Assist employees in understanding HR policies, benefits, and procedures.
Compliance and Policy Adherence:
- Ensure compliance with HR policies, legal requirements, and industry best practices.
- Track and implement changes in labor laws and other compliance-related matters.
- Regularly audit HR processes to ensure adherence to the company's HR policies.
Collaboration Across Departments:
- Coordinate with other departments and branches to ensure seamless execution of HR processes.
- Facilitate smooth communication between HR and other functional teams, ensuring alignment on HR initiatives.
Data Analysis and Reporting:
- Conduct HR data analysis, preparing reports on key metrics such as employee attendance, turnover, and other operational insights.
- Present HR-related data to senior management for decision-making and strategic planning.
HRMS and MS Excel Proficiency:
- Work with HRMS tools to manage employee data, performance records, and other HR processes.
- Use MS Excel for advanced data analysis, reporting, and record management.
Employee Engagement:
- Support HR initiatives aimed at enhancing employee satisfaction and engagement.
- Participate in employee feedback and pulse surveys to gauge employee sentiment and suggest improvements.
Required Skills:
- Proven Experience: Minimum 3-5 years of experience in HR operations or a similar HR role.
- HRMS Proficiency: Hands-on experience with HRMS platforms (e. Workday, SAP SuccessFactors, or similar tools).
- Advanced MS Excel Skills: Strong command over Excel for data analysis, creating reports, and managing data.
- Communication Skills: Exceptional written and verbal communication skills with the ability to interact effectively with employees at all levels.
- Problem-Solving: Strong analytical and problem-solving skills, with a focus on providing effective solutions to HR-related issues.
- Interpersonal Skills: Excellent interpersonal skills to manage relationships and resolve conflicts in a professional manner.
- Attention to Detail: High level of accuracy and attention to detail when handling HR documentation and data.
- Compliance Knowledge: In-depth understanding of HR compliance requirements and labor laws
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