Delivery Leader

Found in: Talent IN 2A C2 - 3 weeks ago

Pune, India Birlasoft Full time

Job Title: Delivery Leader- Energy and Utilities

Location – Pune/ Mumbai

Overview:

We're in search of a driven and seasoned Energy and Utility Delivery Lead to join Birlasoft's vibrant team. Your role will be pivotal in crafting business growth through delivery driven solutions for Energy and Utility Industry vertical. You'll spearhead key initiatives, fostering business transformation for our esteemed Energy and Utility clients. This position demands a profound grasp of the Energy and Utility landscape and steering building of Industry solution

Responsibilities:

• Owning and managing portfolio of customers from delivery and operations perspective.

• should have 15+ years of experience of managing programs and projects.

• Responsible for P&L of a portfolio around $20+ million.

• Focal point of contact for key customers in the portfolio in Utilities domain

• Accountable for Delivery Excellence, Operational Excellence, Customer Satisfaction, Employee Satisfaction within the portfolio of the allocated accounts

• Empower delivery managers, program and project Managers and ensure Account/Program/Project risks and issues are addressed effectively.

• Own the growth of the portfolio and be responsible for hiring and offboarding decisions.

• Be the catalyst for portfolio growth by actively working with sales and horizontals (technology streams) owners, participating, and engaging in RFP response, Due Diligence and Proposal making.

• Monitor projects/programs, revenue, Margins, Revenue Growth, yield per employee and customer satisfaction.

• Mentor and manage execution teams that both interface with clients/ customers and internal stakeholders to deliver to the desired goals.

• Understanding and experience of working with customers from one or more sub-verticals – Energy and/OR CMT will be an added advantage.

• Experience of managing large programs in the new age digital areas (AI/ML, IOT, RPA etc) along with experience of managing support and maintenance programs across enterprise systems, applications, and infrastructure services

• Participation in organization’s strategic initiatives and should be able to lead some of them.

• Key performance measurement parameters are – Delivery excellence, C-SAT, Margins, Contribution to revenue growth, and operational parameters like utilization, pyramid, freshers’ induction, productivity improvement through processes and automation.

Join Our Team:

· If you're a strategic visionary with a fervor for catalyzing innovation and business metamorphosis in the Energy and Utility arena, we welcome you to apply for the role of Strategy Consultant at Birlasoft. Come aboard and help shape the future of IT services while leaving a meaningful imprint on the Energy and Utility landscape.

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