Software Quality Assurance Analyst
2 days ago
We're expanding our team and searching for talented professionals eager to drive change within the rapidly growing field of Field Service Management (FSM). At Wello Solutions, you'll be associated with a dedicated team of experts committed to delivering top-tier services for Wello FSM solutions. This role offers the chance to significantly impact our client's operations and software enhancement to ensure it maximizes the benefits of our cutting-edge software solutions.We are seeking a QA Analyst & Automation Engineer to join the QA team. You'll be instrumental in ensuring our software products meet the highest standards of quality. Your role will involve crafting and executing both exploratory and automated tests, planning and coordinating testing activities and driving the resolution of quality issues.What You'll Do:Develop and refine test strategies for exciting new projects and featuresEnsure products and systems are flawless and meet top-tier quality standardsCreate and execute comprehensive test plans to achieve objectivesAutomate critical tests and user journeys to maintain robust monitoringImplement and oversee test scripts to evaluate functionality, reliability, performance, and overall qualityInfuse creativity and initiative into enhancing test coverage and methodologiesRequirements:3+ years in QA, with experience in writing and executing test plans for SaaS products, including web and mobile applications2+ years of hands-on experience in QA automation, including designing and writing automated testsExpertise in modern technologies for building automated testing capabilitiesStrong analytical and problem-solving skills, with a background in scripting languagesProficiency in agile methodologies, ideally ScrumExcellent English communication skills, both written and verbalTech Stack:Automation tools for test cases, plans, and reportingProject Management: JIRA for stories, tasks, and defect trackingApplications: Angular, Dot NetVersion Control: GitHubProduct Management: Productboard for the roadmap and feature discoveryDocumentation: Confluence for knowledge managementBenefits:A pivotal role in the rising FSM Solution with a variety of missions and projectsA unique opportunity to shape the future of their innovative platformA professional, international team with a flat hierarchy and a collaborative environmentA vibrant and supportive workplaceWhy Join Us?Wello Solutions is not just a FSM Company; it's a movement toward redefining field service excellence globally. We offer a vibrant work environment with opportunities for professional growth, servicing renowned companies and technical teams across Europe, the USA, and beyond. With the rise of remote work, we embrace flexible working arrangements.Explore more about this opportunity and join our dynamic team at www.wello.solutions.#FieldServiceManagement #FutureOfFieldService #DigitalTransformation
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Quality Assurance Specialist
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Lucknow, Uttar Pradesh, India EduGorilla Full time ₹ 4,00,000 - ₹ 8,00,000 per yearCompany DescriptionEduGorilla is a dynamic organization committed to driving innovation through technology and data solutions. Our focus is on empowering businesses and individuals by providing cutting-edge tools, content, and services that foster growth and success. Dedicated to excellence and impact, we strive to create meaningful connections and deliver...
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Lucknow, India TP Full timeKey Responsibilities: -- Monitor, evaluate, and score inbound/ outbound calls as per defined quality parameters.- Provide constructive feedback and coaching to agents to improve performance.- identify gaps in communication, process adherence and customer handling- prepare and maintain quality reports, dashboards and analysis for leadership.- support process...
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Quality Analyst
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Lucknow, India TP Full timeKey Responsibilities: - Monitor, evaluate, and score inbound/ outbound calls as per defined quality parameters. Provide constructive feedback and coaching to agents to improve performance. identify gaps in communication, process adherence and customer handling prepare and maintain quality reports, dashboards and analysis for leadership. support process...
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Quality Analyst
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Lucknow, India TP Full timeKey Responsibilities: -- Monitor, evaluate, and score inbound/ outbound calls as per defined quality parameters.- Provide constructive feedback and coaching to agents to improve performance.- identify gaps in communication, process adherence and customer handling- prepare and maintain quality reports, dashboards and analysis for leadership.- support process...
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Quality Analyst
5 days ago
Lucknow, India TP Full timeKey Responsibilities: - Monitor, evaluate, and score inbound/ outbound calls as per defined quality parameters. Provide constructive feedback and coaching to agents to improve performance. identify gaps in communication, process adherence and customer handling prepare and maintain quality reports, dashboards and analysis for leadership. support process...
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Quality Analyst
5 days ago
Lucknow, India TP Full timeKey Responsibilities: - - Monitor, evaluate, and score inbound/ outbound calls as per defined quality parameters. - Provide constructive feedback and coaching to agents to improve performance. - identify gaps in communication, process adherence and customer handling - prepare and maintain quality reports, dashboards and analysis for leadership. - support...
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Quality Assurance
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Lucknow, Uttar Pradesh, India Ample Leap Cognition & Technologies Pvt. Ltd. Full timeJob Title: Assistant Manager, Quality Assurance Company Overview: Established in 1964, we are a leading manufacturer and supplier of mild steel drums and barrels. Our product line includes lightweight drums, epoxy coated drums, and open mouth drums, tailored to meet the storage and transportation needs of various industries. We serve clients in sectors such...
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Quality analyst
4 days ago
Lucknow, India TP Full time✨ We’re Hiring || Quality Analyst || International E Commerce Process ||Location: LucknowKey Responsibilities:✅ Monitor and evaluate calls to ensure quality standards✅ Provide feedback and coaching to enhance performance✅ Identify process gaps and suggest improvements✅ Ensure compliance with organizational guidelinesWhat We’re Looking For:✨...
