Senior Operation executive

3 weeks ago

Tiruppur, India SmartQ Full time

Key roles and responsibilities:

  • Event Planning and Coordination:
  • Assist in the development of event concepts and themes.
  • Collaborate with clients to understand their needs and event objectives.
  • Coordinate with vendors, suppliers, and contractors to ensure timely delivery of services.
  • Prepare detailed event timelines, schedules, and checklists.
  • Source and negotiate with venues, caterers, entertainment, and other service providers.
  • On-Site Event Management:
  • Oversee event setup, execution, and breakdown.
  • Coordinate with the event team to ensure smooth operations on the day of the event.
  • Manage event staff, volunteers, and contractors during the event.
  • Address any on-site issues or emergencies that may arise.
  • Budget Management:
  • Assist in preparing and managing event budgets.
  • Review vendor invoices and process payments in a timely manner.
  • Client and Stakeholder Relations:
  • Maintain strong communication with clients, providing regular updates and ensuring their satisfaction.
  • Build and maintain relationships with key stakeholders, sponsors, and partners.
  • Conduct post-event evaluations to gather feedback and identify areas for improvement.
  • Marketing and Promotion:
  • Assist in developing and executing event marketing and promotional strategies.
  • Coordinate with the marketing team to create promotional materials, social media content, and press releases.
  • Support the management of event websites and registration platforms.
  • Administrative Duties:
  • Maintain accurate records and documentation for all events.
  • Prepare event reports, including financial summaries and attendance metrics.
  • Handle event-related inquiries and correspondence.

Qualifications:

  • Bachelor's degree in Event Management, Hospitality, Marketing, or a related field.
  • 1-3 years of experience in event planning, coordination, or a related role.
  • Strong organizational and time-management skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work well under pressure and handle multiple tasks simultaneously.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Flexibility to work evenings, weekends, and holidays as required.

Key Competencies:

  • Attention to Detail: Ensures all aspects of the event are planned and executed with precision.
  • Problem-Solving: Quickly identifies and resolves issues that arise during the event planning process.
  • Teamwork: Works effectively with colleagues, clients, and vendors to achieve common goals.
  • Creativity: Brings innovative ideas and solutions to event concepts and execution.
  • Client Focus: Prioritizes client needs and ensures their expectations are met or exceeded.

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