Integration Manager

3 weeks ago

Vizag, Andhra Pradesh, India Appnext Full time

Appnext offers end-to-end discovery solutions covering all the touchpoints users have with their devices. Thanks to Appnext's direct partnerships with top OEM brands and carriers, user engagement is achieved from the moment they personalize their device for the first time and throughout their daily mobile journey.

Appnext 'Timeline', a patented behavioral analytics technology, is uniquely capable of predicting the apps users are likely to need next. This innovative solution means app developers and marketers can seamlessly engage with users directly on their smartphones through personalized, contextual recommendations.

Established in 2012 and now with 12 offices globally, Appnext is the fastest-growing and largest independent mobile discovery platform in emerging markets.

As an Integration Manager you will be the main focal point in Appnext for client integrations including publishers, advertisers and other 3rd parties. The integration Manager provides day to day second line technical support to our clients requests, able to communicate effectively externally and internally and make sure everything is working smoothly as possible.

We're seeking an Adtech pro who thrives in a team environment, possesses exceptional communication and analytical skills, and can navigate high-pressure demands of delivering results, taking ownership, and leveraging sales opportunities.

Responsibilities:

  • Responsible for leading mobile implementation projects with our customers, International top-notch companies, and app developers.
  • Offer world-class support to our customers and account managers for new and existing projects.
  • Handle requests from our clients for new features, bug fixes and manage its implementation and execution.

Requirements:

  • 3+ years of experience in mobile projects, integrations and project management
  • Strong analytical and problem-solving skills
  • Proven ability to read, debug, and understand mobile applications (HTML, SDK, JSON, Rest API calls, etc) - Must
  • Knowledge in SQL queries - Must
  • Basic knowledge of programming concepts.
  • Work with internal/external customer teams to assess business and implementation risks, guide the technical integration process, assist with technical problem solving, and manage internal resources to resolve various customer issues.
  • Excellent communication and multi-tasking skills.
  • Passionate about customer service and support.
  • Excellent troubleshooting skills, persistence to get to the bottom of complicated and inconsistent technical issues, and the ability to research problems that have never been encountered before.
  • Fluent in English both written and spoken - Must

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