Mega Walkin || Team Lead

1 month ago

Gurugram, India HCLTech Full time

HCL is Hiring in Team Lead - Operations (BPO)


MEGA Walk-in Drive for Team Lead - Operations (BPO): HCL Tech

Dated: 22nd May & 23rd May 24

Interview timing- 11:00 AM to 2:00pm

Designation- Team Leader

Work Location: Gurgaon


WALKIN Address: HCL Technologies A-8-9, Maharaja Agrasen Marg, Block A, Noida sector 60, (Nearby Metro sector 59)


Job Description :

Prerequisites

· Willing to work in 24*7 process

· Should have team management experience

· Should be ready to work 100% from Office


Key Skills

· Ability to Handle high level client escalation & respond in a timely manner

· Should be able to train resources when required & Act as a SME where required

· Hands-on experience in evaluating performance and developing action plans for improvements

· Update Knowledge management base for entire team

· Co-ordinates all training / process related activities

· Responsible for conducting monthly assessments for all associates and maintaining skill competency matrix

· Bring the BQ associates on track and improve performance levels of them as well as team

· Should be a good people leader who can manage absenteeism and attrition

· Experience in implementing metrics and measurements

· Experience in workforce planning, estimation and Budgeting


Job Responsibilities

· Handle all client requests and escalations at the right time

· Maintain & Analyze data on various KRA’s to improve process performance

· Coach / provide feedback to associates for overall improvement

· Conduct case scrubs to determine root causes

· Manage absenteeism and attrition

· Design and Implement rewards and recognition and performance improvement policy for the subordinates

· Conduct periodic performance reviews for team members

  • Mega Walkin || Team Lead

    1 month ago

    Gurugram, India HCLTech Full time

    HCL is Hiring in Team Lead - Operations (BPO)MEGA Walk-in Drive for Team Lead - Operations (BPO): HCL TechDated: 22nd May & 23rd May 24 Interview timing- 11:00 AM to 2:00pmDesignation- Team LeaderWork Location: GurgaonWALKIN Address: HCL Technologies A-8-9, Maharaja Agrasen Marg, Block A, Noida sector 60, (Nearby Metro sector 59)Job Description :...

  • Mega Walkin || Team Lead

    1 month ago

    gurugram, India HCLTech Full time

    HCL is Hiring in Team Lead - Operations (BPO) MEGA Walk-in Drive for Team Lead - Operations (BPO): HCL Tech Dated: 22nd May & 23rd May 24 Interview timing- 11:00 AM to 2:00pm Designation- Team Leader Work Location: Gurgaon WALKIN Address: HCL Technologies A-8-9, Maharaja Agrasen Marg, Block A, Noida sector 60, (Nearby Metro sector 59) Job Description...

  • WalkIn Interview

    1 month ago

    Gurugram, India IGT Solutions Full time

    ***WALKIN DRIVE tomorrow AT IGT SOLUTIONS, GURUGRAM**** **MEET HR Sameer FOR INTERVIEW** Credit Card Experience Mandatory

  • Customer Support Representative

    2 months ago

    Gurugram, Haryana, India Uni Business Solutions Full time

    **Skill Set**: Customer Support **Subject**: Walk-in | Mega Walkin Drive for Customer Support Opportunities **Location**: Gurugram **Message**: 1. Experience: 0-3 Years 4. Work From Office, Location: Gurgaon, 5. Age - Less than 28 Years. **Job Types**: Full-time, Permanent **Salary**: ₹19,999.00 - ₹31,073.95 per month **Benefits**: - Flexible...

  • Sales Executive

    2 weeks ago

    Gurugram, Haryana, India Crack-ed Full time

    Mega walkin drive at Girnar soft for the Ed tech company Only immediate joiners are required Company Name - Girnar soft Vishnu Singh 8081249606 **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹30,000.00 - ₹45,000.00 per month **Benefits**: - Health insurance - Provident Fund Day range: - Weekend only Shift: - Day shift - Fixed...

  • WalkIn-Team Leader Operations Credit Card Experience

    4 weeks ago

    gurugram, India IGT Solutions Full time

    Job Description: Roles and Responsibilities Manage team of 15 20 Team Members Managing Team Performance Productivity // Quality // Shrinkage // Attrition Coaching new team members Review processes and come up with recommendation which can help to improve overall performance / CSAT Identify TNI and bridge process gaps Weekly monitoring and coaching to team...

  • WalkIn Interview

    1 month ago

    Gurugram, India IGT Solutions Full time

    ***WALKIN DRIVE tomorrow AT IGT SOLUTIONS, GURUGRAM******MEET HR Sameer FOR INTERVIEW**Credit Card Experience Mandatory : Graduation mandatory : Gurugram (work from office) : 24*7 rotational shifts 6 Days WorkingManage team of 15 20 Team MembersManaging Team Performance Productivity // Quality // Shrinkage // AttritionCoaching new team membersReview...

  • WalkIn Interview

    3 weeks ago

    Gurugram, India IGT Solutions Full time

    ***WALKIN DRIVE tomorrow AT IGT SOLUTIONS, GURUGRAM******MEET HR Sameer FOR INTERVIEW**Credit Card Experience Mandatory : Graduation mandatory : Gurugram (work from office) : 24*7 rotational shifts 6 Days WorkingManage team of 15 20 Team MembersManaging Team Performance Productivity // Quality // Shrinkage // AttritionCoaching new team membersReview...

  • WalkIn Interview

    3 weeks ago

    Gurugram, India IGT Solutions Full time

    ***WALKIN DRIVE tomorrow AT IGT SOLUTIONS, GURUGRAM******MEET HR Sameer FOR INTERVIEW**Credit Card Experience Mandatory🎓 𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻: Graduation mandatory📍 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Gurugram (work from office)🕒 𝗦𝗵𝗶𝗳𝘁 𝗧𝗶𝗺𝗶𝗻𝗴𝘀: 24*7 rotational shifts📅 6 Days...

  • WalkIn Interview

    1 month ago

    Gurugram, India IGT Solutions Full time

    ***WALKIN DRIVE tomorrow AT IGT SOLUTIONS, GURUGRAM******MEET HR Sameer FOR INTERVIEW**Credit Card Experience Mandatory🎓 𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻: Graduation mandatory📍 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Gurugram (work from office)🕒 𝗦𝗵𝗶𝗳𝘁 𝗧𝗶𝗺𝗶𝗻𝗴𝘀: 24*7 rotational shifts📅 6 Days...

  • Mega Walk-in Drive

    2 weeks ago

    Gurugram, Haryana, India Intec Infra-Technologies Full time

    **Mega Walk-In Drive on 30th March'2024 (Saturday)** **Timing: 9:00 AM TO 4:00 PM** - **Interview Venue: Tower B 14th Floor, Emaar Digital Greens, Golf Course Ext Rd, Baharampur Naya, Sector 61, Gurugram, Ghata, Haryana 122098**_ - **Contact details: 9990105779 , 7020100344**_ **No. of Openings(Architecture) - 10** **No. of Openings(MEP)-10** **No. of...

  • Mega Walk-In Drive for Order Management || 22nd June in Gurgaon

    3 days ago

    Gurugram, India HCLTech Full time

    Exciting opportunity alert! 🚀 HCLTech is hosting a Mega Walk-In Drive for Order Management roles on 22nd June 2024 in Gurgaon📅 Date: 22nd June 2024🕒 Interview timing: 11:00 AM to 4:00 PM🏢 WALKIN Address: HCL Technologies - Candor Tech Space Tower 11, 1st Floor, Sector 21, Dundahera Village, Gurugram, Haryana 122022📍 Work Location:...

  • Performance Marketing Executive

    2 weeks ago

    Gurugram, Haryana, India Team pumpkin Full time

    Performance Marketer Team Pumpkin is looking for a BTL Head for one of our Brand APL Apollo based out in Noida. Below is about the brand and the JD. About the Company PlanetSpark is an Indian-based education and learning community founded by two graduates from XLRI Jamshedpur, Kunal Malik and Maneesh Dhooper. It is an intermediary technology platform...

  • Team Lead

    7 days ago

    Gurugram, India Amtex Systems Inc. Full time

    About Company :www.amtexsystems.comAmtex Systems, a global technology innovator with 25+ years of expertise. Specializing in Software Development, IT Consulting, Digital Media, Business Intelligence, Mobile Applications, and Content Management, we're at the forefront of industry evolution caters to diverse sectors, including Technology, Finance, Media,...

  • Team Lead

    7 days ago

    gurugram, India Amtex Systems Inc. Full time

    About Company : Amtex Systems, a global technology innovator with 25+ years of expertise. Specializing in Software Development, IT Consulting, Digital Media, Business Intelligence, Mobile Applications, and Content Management, we're at the forefront of industry evolution caters to diverse sectors, including Technology, Finance, Media, Fashion, Retail, and...

  • Team Computers

    1 month ago

    Gurugram, India Team Computers Full time

    About Company:Team Computers is a bridge between business needs and the world of IT solutions. We see ourselves as a trusted solutions partner. We understand your needs, Identify-Integrate-Support High quality, affordable IT Solutions in Hardware, Software, Services, Mobility, Analytics, and Cloud with Speed, and Flexibility.Founded in 1987 by Ranjan Chopra,...

  • Mega Walk-In Drive for Order Management || 12th June

    6 days ago

    gurugram, India HCLTech Full time

    Exciting opportunity alert! HCLTech is hosting a Mega Walk-In Drive for Order Management roles on 12th June & 19th June in Noida. Date: 12th June 2024 & 19th June 2024 Interview timing: 11:00 AM to 4:00 PM WALKIN Address: HCL Technologies A-8-9, Maharaja Agrasen Marg, Block A, Noida sector 60 (Nearby Metro sector 59) Work Location:...

  • Team Lead

    4 weeks ago

    Gurugram, India ATSPL - Delhi Full time

    At Amazon, we're working to be the most customer- centric company on earth. To get there, we need exceptionally talented, bright, and self driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking...

  • Mega Walk-In Drive for Order Management || 12th June

    6 days ago

    Gurugram, India HCLTech Full time

    Exciting opportunity alert! HCLTech is hosting a Mega Walk-In Drive for Order Management roles on 12th June & 19th June in Noida. Date: 12th June 2024 & 19th June 2024 Interview timing: 11:00 AM to 4:00 PM WALKIN Address: HCL Technologies A-8-9, Maharaja Agrasen Marg, Block A, Noida sector 60 (Nearby Metro sector 59) Work Location: Gurgaon/Noida ...

  • Mega Walk-In Drive for Order Management || 12th June

    7 days ago

    Gurugram, India HCLTech Full time

    Exciting opportunity alert! 🚀 HCLTech is hosting a Mega Walk-In Drive for Order Management roles on 12th June & 19th June in Noida.📅 Date: 12th June 2024 & 19th June 2024🕒 Interview timing: 11:00 AM to 4:00 PM🏢 WALKIN Address: HCL Technologies A-8-9, Maharaja Agrasen Marg, Block A, Noida sector 60 (Nearby Metro sector 59)📍 Work Location:...