System Administrator

POSITION REPORTS TO: SENIOR IT MANAGERPOSITION LOCATION: VADODARA, GUJARAT, INDIA (On-site)COMPANY BUDGET: 10,00,000 - 11,00,000 PA.POSITION SUMMARYWe are seeking an experienced and highly skilled Senior System Administrator to assist with the design,maintenance, and monitoring of Companies Infrastructure. This position will continually improve ITInfrastructure standards, policies, and procedures for Company and ensure the confidentiality, integrityand availability for all on-premises and cloud-based resources. The Senior System Administrator willwork closely with the US-based IT team to align infrastructure practices and standards across theorganization.JOB RESPONSIBILITIESThe position responsibilities will include, but not limited to:• Configure, deploy, and maintain Azure, AWS, and Hyper-V Server environments, ensuringadherence to industry best practices and company standards.• Administer and address user support tickets in alignment with ITIL principles, ensuring timelyresolutions and maintaining superior levels of user satisfaction.• Configure, deploy, and maintain Active Directory services, such as Domain Controllers,User/Group Management, and Group Policy Administration.• Administer and maintain a hybrid Active Directory environment ensuring timelysynchronizations between On-Premises and Cloud Infrastructure.• Administer and maintain Microsoft 365 services, such as Exchange Online, SharePoint,Teams, and other tenant services.• Collaborate closely with the IT Security team to implement security best practices andcontrols, ensuring the confidentiality, integrity, and availability of our Infrastructure.• Administer and maintain regular backups and disaster recovery strategies for allInfrastructure services ensuring business continuity.• Maintain detailed documentation of Infrastructure services, such as Asset Inventory andSoftware/Hardware design and implementation.• Generate regular reports on server performance, security and compliance metrics, and otherrelevant reporting metrics as required.• Proactively identify and mitigate potential risks and issues early in the process, developingeffective mitigation strategies.• Prioritize and manage multiple tasks effectively in a fast-paced environment, adapting tochanging business needs and market conditions.• Work independently and take ownership of assigned tasks while also being a strong teamplayer.• Collaborate with cross-functional teams, including Development and Operations, to ensurethat infrastructure practices align with application requirements and operational needs.• Stay up to date with emerging trends, technologies, and methodologies in systemadministration and drive their adoption within the team as appropriate.• Establish and maintain strong communication channels and processes to ensure seamlesscollaboration with the US-based IT team, despite time zone differences.• Continuously monitor and optimize the performance, capacity, and availability ofinfrastructure components, ensuring that systems meet or exceed service level agreements(SLAs).• Identify opportunities for automation and implement solutions to streamline systemadministration tasks, reduce manual effort, and improve overall efficiency.• Communicate complex technical concepts and solutions effectively to both technical andnon-technical stakeholders, ensuring clear understanding and alignment across theorganization.• Ensure that all system administration activities adhere to IT governance frameworks, industrystandards, and relevant compliance requirements, such as HIPAA.• Proactively identify areas for improvement in the organization's infrastructure and proposesolutions to enhance performance, security, and scalability.KNOWLEDGE, SKILLS AND ABILITIESRequired Skills/Experience:• Bachelor's degree in Computer Science, Information Technology, or a related field. Master'sdegree preferred.• 5+ years of experience in system administration, with a focus on Windows Serverenvironments.• MCSE or equivalent certification.• Proficiency managing on-premises/cloud Windows server deployments in Hyper-V, Azureand AWS.• Proficiency in hybrid Active Directory environments.• Proficiency in scripting languages (e.g., PowerShell, Bash)• Excellent verbal, written, and interpersonal skills with a proven ability to communicate atvarious levels within the organization and with external parties.• Ability and confidence to take calculated risks in uncertain or ambiguous situations.• Excellent organizational skills and demonstrated ability to manage multiple competingpriorities and assignments.• Passion for delivering business value and willingness to perform other assigned tasks.• Ability to deliver regular quick updates, system solutions, and communicate issues tomanagementPreferred Skills/Experience:• AZ-104T00-A: Microsoft Azure Administrator Certification• Experience with NIST Cybersecurity Framework 1.1 and NYDFS 500.03• Experience successfully working with remote or distributed teams, particularly in a globalcontext.• Familiarity with IT service management tools, such as ServiceNow or Jira Service Desk.• Experience in the legal services or healthcare industry is a plus.