Customer Relationship Executive

2 weeks ago

Tumakuru, India dash and dot Full time

dash and dot https://dashanddot.com/Job role - CRM & Digital ExecutiveLocation - NoidaSalary - 20,000-30,000/- MonthlyRole Specifics - Day in the LifeResponses- Maintaining a fast response time and great quality over all modes of customer communication (email, chat, calls and WhatsApp).Resolving queries- Working cross-functionally to ensure customer issues are being flagged and adequately addressed.Prompt communication- Building sustainable relationships and trust with customers through open and interactive communication.Planning & strategizing- Coming up with ideas and strategies to increase customer activation, retention, shopping & improving customer experience.Must have skills:1. 0-1 year of managing customer relationships.2. Excellent verbal, written and interpersonal communication skills 3. Relevant knowledge of tools and techniques of digital marketingPlease mail your CV to customercare@dashanddot.com

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