Team Leader Operations
4 weeks ago
IGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility, Testing, Analytics, Contact Center Services, Back Office Services and Consulting Services to the Travel industry worldwide. IGT boasts of a talent pool of over 10,000+ travel industry experts with its 15 state-of-the-art delivery centres and worldwide operational presence. IGT, through its innovative solutions and services, offers a unique value proposition in terms of quality, flexibility and cost savings to a large number of airlines, travel management companies, OTAs, travel technology companies, airports, railways, cruise liners and hotels. IGT Solutions provides equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these groups.Exciting OpportunityJob description:Roles and Responsibilities- Manage team of 15 20 Team Members - Managing Team Performance Productivity // Quality // Shrinkage // Attrition - Coaching new team members - Review processes and come up with recommendation which can help to improve overall performance / CSAT - Identify TNI and bridge process gaps - Weekly monitoring and coaching to team members - Floor support and handling escalations - Manage and achieve IC targets - Maintain AHT levels as per the given targets for different tenure bucket - Basic knowledge of computers and MS excel - we need International Process handling exp - Experience in handling a team and ability to manage team members and subordinates - Preferred - Strong supervisory skills - Excellent written and verbal communication skills in English - Organized and Methodical - Flexible for 24*7 environment - 5 days working - WFO
-
Team Leader
3 days ago
New Delhi, India IVS Study Links Full timeCompany DescriptionIVS Study Links is the leading educational consultancy in Kerala, India with over a decade of experience. Our team of experts guides students through the entire process, helping them find the best-fit universities. Known for our personalized approach, we ensure every student's unique needs and goals are met. Our commitment to excellence...
-
Team Leader – eCommerce Operations
3 weeks ago
New Delhi, India Handelnine Global Full timeAbout Handelnine Global Handelnine Global is a fast-growing, fully remote eCommerce company serving customers in over 60 countries across the globe. From high-traffic websites and data-driven merchandising to seamless logistics and customer experience, were building an ecosystem that powers global commerce. Our Mumbai fulfillment center plays a crucial role...
-
Team Leader
3 days ago
New Delhi, India Handelnine Global Full timeAbout Handelnine GlobalHandelnine Global is a fast-growing, fully remote eCommerce company serving customers in over 60 countries across the globe. From high-traffic websites and data-driven merchandising to seamless logistics and customer experience, were building an ecosystem that powers global commerce. Our Mumbai fulfillment center plays a crucial role...
-
Team Leader Operations
1 day ago
New Delhi, India IGT Solutions Full timeWe are currently hiring for an exciting opportunity with IGT Solutions Pvt. Ltd., a leading IT and BPM services provider focused on the Travel, Transportation, and Hospitality domain. Below are the details of the role and the company:Company Overview:IGT Solutions Pvt. Ltd. offers integrated IT-BPM services including Application Development and Maintenance,...
-
Team Leader Operations
3 days ago
New Delhi, India IGT Solutions Full timeWe are currently hiring for anexciting opportunitywithIGT Solutions Pvt. Ltd., a leading IT and BPM services provider focused on the Travel, Transportation, and Hospitality domain. Below are the details of the role and the company: Company Overview: IGT Solutions Pvt. Ltd. offers integrated IT-BPM services including Application Development and Maintenance,...
-
Team Leader
3 days ago
New Delhi, India Synergy Plus Business Consulting Group Full timeAbout the RoleWe are looking for an experiencedTeam Leader – US Loan Operationsto lead a team responsible forLoan Notice Tagging, Past Dues, and Exception Reporting. The ideal candidate will have hands-on experience inUS Loan Operations, a strong understanding ofCLO loans, and proven expertise in managing teams in a dynamic, high-volume environment. Key...
-
Operation Sales Team leader
4 days ago
Delhi, Delhi, India Konexions Backoffice Services Pvt Ltd Full time ₹ 12,00,000 - ₹ 24,00,000 per yearCompany DescriptionKonexions Backoffice Services Pvt Ltd, established in 2007, is a leading outsourcing company headquartered in New Delhi, India. The company specializes in providing top-notch Business Process Management (BPM) services, including Backoffice operations, ITES, Recruitments & Staffing, Relationship Management, Sales, and Banking & Financial...
-
IT Infrastructure Team Leader
2 weeks ago
New Delhi, India CrimsonLogic Full timeIT Infrastructure Team Leader – JD SummaryRole Overview Seeking a hands-on IT Infrastructure Team Leader to manage network, firewall, and Oracle Cloud Infrastructure (OCI) across hybrid environments. This role ensures stability, scalability, and security of enterprise systems.Key Responsibilities- Network & Firewall: Administer firewalls (Fortinet, Cisco...
-
IT Infrastructure Team Leader
3 weeks ago
New Delhi, India CrimsonLogic Full timeIT Infrastructure Team Leader – JD SummaryRole OverviewSeeking a hands-on IT Infrastructure Team Leader to manage network, firewall, and Oracle Cloud Infrastructure (OCI) across hybrid environments. This role ensures stability, scalability, and security of enterprise systems.Key Responsibilities Network & Firewall : Administer firewalls (Fortinet, Cisco...
-
Team Leader
2 weeks ago
New Delhi, India MSX International Full timeRole: Team Leader Responsibilities :Automotive Industry Expert:Deep Automotive/Technical experience and Team managementTechnical University degree or acquired by experience and technical certification (where and when required), Lean/Scrum certification (nice to have) Understand vehicle-specific failures and product features (Battery Electric Vehicle (BEV),...
