
Technical Support Engineer
4 days ago
Job Title: Technical Support Engineer (German Language)Client: HCLPayroll: TECEZEWork Type: Remote / Full-timeService Hours: German Business Hours (8:00 AM – 5:00 PM CET / 11:30 AM – 8:30 PM IST)Job Summary:We are seeking a skilled and customer-oriented Remote Technical Support Engineer with C1-level proficiency in German and strong English communication skills. The ideal candidate will have experience providing technical support to end-users in a remote setup, ensuring quick and effective resolution of hardware, software, and network-related issues.Key Responsibilities:Provide L1/L2 remote technical support to end-users across global locations.Troubleshoot and resolve hardware, software, and networking issues on laptops, desktops, and mobile devices.Manage and resolve support tickets efficiently using ITSM or ticketing systems (e.g., ServiceNow, Remedy).Assist users with issues related to Windows OS, MS Office Suite, and common business applications.Communicate technical information clearly to non-technical users, ensuring high customer satisfaction.Collaborate with cross-functional teams to escalate and resolve complex issues promptly.Maintain detailed documentation of technical issues and solutions provided.Contribute to knowledge base updates and process improvements.Required Skills and Qualifications:C1-level proficiency in German (spoken and written).Good Business English communication skills (spoken and written).2–3 years of experience in remote technical support roles (L1/L2 preferred).Strong understanding of Windows operating systems, MS Office, and basic networking concepts.Familiarity with ITSM tools such as ServiceNow, Remedy, etc.Excellent interpersonal and customer service skills.Strong problem-solving and analytical abilities.Ability to work independently and as part of a distributed global team.Experience working with enterprise clients or in a multilingual, multicultural environment is an added advantage.Additional Details:MSA/SOW Status: MSA signedShift Timing: 11:30 AM – 8:30 PM IST (aligned to German business hours)
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Technical Support Engineer
2 weeks ago
Bengaluru, Karnataka, India NetApp, Inc. Full time ₹ 5,00,000 - ₹ 12,00,000 per yearJob Summary As a Technical Support Engineer you will provide technical support to customers, customer support personnel, and field support staff, focused on diagnosing, troubleshooting, repairing and debugging the NetApp AFF, FAS and Hybrid Cloud product lines. Support incidents can range from various hardware and/or software issues with NetApp storage...
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Technical Support Engineer
5 days ago
Bengaluru, Karnataka, India VitraAI Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole Overview:As a Technical Support Engineer at , you will troubleshoot, diagnose, and resolve technical issues faced by users of our AI content tools (video, image, website translation & personalization). You will also provide proactive support, gather feedback, and contribute to product improvements.Your success in this role will be measured by user...
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Technical Support Engineer
3 days ago
Bengaluru, Karnataka, India Construction Technect Full time ₹ 2,50,000 - ₹ 7,50,000 per yearCompany DescriptionConstruction Technect is a global AI-driven platform that transforms the construction industry by connecting stakeholders across the entire value chain, including Marketplace, Project management, CRM, ERP, HRMS, and portfolio tools. Our platform enables merchants, architects, civil engineers, contractors, manufacturers, and project...
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Technical Support Engineer
2 weeks ago
Bengaluru, Karnataka, India INFORMATICA BUSINESS SOLUTIONS PRIVATE LIMITED Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionINFORMATICA BUSINESS SOLUTIONS PRIVATE LIMITED is a company based in Bagmane Tech Park, C V Raman Nagar, Bangalore, Karnataka, India. The company is known for its dedication to delivering excellence in its field. Join a team that values innovation, dynamic growth, and high performance.Role DescriptionThis is a full-time on-site role for a...
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Technical Support Engineer
4 weeks ago
Bengaluru, India Wayground (formerly Quizizz) Full timeWayground (formerly Quizizz) is one of the fastest-growing EdTech platforms in the world. Our team is on a mission to empower every educator to motivate every learner in the world. Our platform offers engaging and interactive quiz-based learning experiences and is used by more than 75 million people every month in over 180 countries, including 90% of U.S....
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Technical Support Engineer
4 weeks ago
Bengaluru, India ClanX Full timeTechnical Support Engineer to provide first-line technical assistance for enterprise customers using Portkey's AI Gateway and observability tools, combining strong coding skills with a customer-first mindset. Company detailsPortkey AI is building the next-gen AI infrastructure stack to support enterprises scaling their GenAI applications in production....
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Technical Support Engineer
4 weeks ago
Bengaluru, India Wayground (formerly Quizizz) Full timeWayground (formerly Quizizz) is one of the fastest-growing EdTech platforms in the world. Our team is on a mission to empower every educator to motivate every learner in the world. Our platform offers engaging and interactive quiz-based learning experiences and is used by more than 75 million people every month in over 180 countries, including 90% of U.S....
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Technical Support Engineer
1 week ago
Bengaluru, Karnataka, India Mphasis Ltd Full time ₹ 2,00,000 - ₹ 8,00,000 per yearTechnical Support Engineer -SD Job Description Role: L2 Technical Support Engineer Who are we looking for? Level 2 Technical Support Engineer Years of experience needed years. Technical Skills: Hands-on experience with Windows /Mac OS environments Excellent problem-solving and communication skills Hands-on experience with Windows /Mac OS...
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Technical Support Engineer
1 week ago
Bengaluru, Karnataka, India Mbanq Full time ₹ 2,00,000 - ₹ 6,00,000 per yearTechnical Support Engineer (1–2 Yrs) Bangalore | Work from Office | MbanqAtMbanq, we power fintech, neo-banks & credit unions with cutting-edge cloud banking solutions. We're looking for aTechnical Support Engineerwith 1–2 years of experience to join our Bangalore team (WFO).What you'll doSupport API integrations & resolve customer issuesDebug across...
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Technical support engineer
4 weeks ago
Bengaluru, India Fortinet Full timeFortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Engineer to contribute to the success of our...