
Service Desk Manager
6 days ago
Company Description
Telelink Business Systems is a telecommunications and IT solutions provider based in Adelaide, South Australia. Established in 1985, we specialize in communications solutions like cloud telephony, SIP trunking, and AI-driven software for business communication. We also offer healthcare technologies including nurse call systems, fall detection, and welfare check solutions. Telelink is committed to delivering reliable and cost-effective solutions, backed by a team of experienced professionals dedicated to customer satisfaction.
Role Description
This is a full-time remote role for a Service Desk Manager. The Service Desk Manager will be responsible for overseeing technical support and service desk operations, managing the IT service management functions, and ensuring high levels of customer satisfaction. Daily tasks will include managing service desk staff, responding to help desk requests, maintaining service level agreements, and implementing service improvements.
Qualifications
- Service Desk Management and Service Desk skills
- Technical Support and Help Desk Support skills
- Experience in IT Service Management
- Excellent leadership and team management abilities
- Strong problem-solving and analytical skills
- Effective communication and interpersonal skills
- Ability to work independently and remotely
- Bachelor's degree in Information Technology, Computer Science, or related field is a plus
- Experience in the telecommunications or healthcare industry is a plus
Hands-on technical background in telecommunications, networking, or voice engineering.
- Familiarity with ticketing platforms such as Zendesk, ServiceNow, or Freshdesk.
-
Front Desk Staff
3 days ago
Varanasi, India Alpran HR Services pvt ltd Full timeWe are looking for a pleasant **Front Desk Representative **to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The goal is to make guests and visitors feel comfortable and valued while on our...
-
Front Desk Staff
5 days ago
Varanasi, India Alpran HR Services pvt ltd Full timeWe are looking for a pleasant **Front Desk Representative **to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The goal is to make guests and visitors feel comfortable and valued while on our...
-
Relationship Manager Sales
3 weeks ago
Varanasi, India AnandRathi Full timePosition: Relationship Manager Privilege: Key Job Responsibilities - Acquire quality clients through networking, data base, market intelligence and references from existing clients. Generate Cross Sell revenue through Financial Planning. Promote Focus Product of the month Maintain records of business on internal software. Induct new clients to the Central...
-
Relationship Manager Sales
2 weeks ago
Varanasi, Uttar Pradesh, India AnandRathi Full time ₹ 6,00,000 - ₹ 12,00,000 per yearPosition: Relationship Manager Privilege:Key Job Responsibilities -Acquire quality clients through networking, data base, market intelligence and references from existing clients.Generate Cross Sell revenue through Financial Planning.Promote Focus Product of the monthMaintain records of business on internal software.Induct new clients to the Central Dealing...
-
Receptionist
5 days ago
Varanasi, India Alpran HR Services pvt ltd Full time**Responsibilities** - Greet and welcome guests as soon as they arrive at the office - Direct visitors to the appropriate person and office - Answer, screen and forward incoming phone calls - Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) - Receive, sort and distribute daily...
-
Front Desk Associate
5 days ago
Varanasi, India MSS Maadhyam Staffing Solutions Pvt Ltd Full timeCommunicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests’ needs - Make reservations or appointments for guests who want to avail themselves of local entertainment or services - Answer guest calls and record details of each conversation for future follow-up - Meet and exceed guests’ expectations by...
-
Relationship Manager
1 week ago
Indore, Shillong, Varanasi, India Sadhana Service Full time ₹ 9,00,000 - ₹ 12,00,000 per year1) Responsible for Sales Mutual Fund products to Retail Clients as per the assigned database2) Should be completely updated on the various products and markets situation 3) Ensuring the highest levels of service to the clients Required Candidate profileNeed 1 Years of Mutual Fund Sales ExperienceNISM 5A Certified Intrested candidate share resume on my...
-
Sr affluent wealth rm
4 weeks ago
Varanasi, Uttar Pradesh, India Private Bank Full timeJD – (Affluent RM Banking): Relationship Manager Kindly Share - CV Contact Person : Divya : , 17 to 28 lkhs ( Depending on multiple selection Factors)Job Title: (Job Name) – Relationship ManagerBusiness Unit (PA) : Private BankingOffice Location : BKC Remuneration Fixed CTC + 10% of the AUM Received & Generated Business Head Need to get Good Customer...
-
Front Office Executive
2 weeks ago
Varanasi, Uttar Pradesh, India Idiot Innovators Research And Development Full time ₹ 1,04,000 - ₹ 1,30,878 per yearResponsibilities:Greet guests, handle requests, manage front desk operationsMaintain guest database, process reservationsManage front office operations, train juniors
-
Front Office Executive
2 weeks ago
Varanasi, India HRhelpdesk Full time**Job Information**: Job Opening ID - ZR_240_JOBWork Experience - 3-5 yearsIndustry - Hotels and LodgingSalary - 0 - 3 LCity - VaranasiState/Province - Uttar PradeshCountry - IndiaZip/Postal Code - 221001- KRA's: Ø **Updating Police register for Guest Verification and Assigning Rooms** **Allocated.** Ø **Process Guest Check ins and Check Outs on System...