ZOHO Developer

Position Overview: We are seeking an experienced and versatile Zoho Developer to join CRM team at GEDU Noida. The ideal candidate should have a deep functional and technical understanding of the Zoho One suite, including Zoho CRM, Creator, Projects, Desk, and Zoho Analytics. This role is responsible for end-to-end solution development, integrations, reporting, and workflow automation across the Zoho ecosystem. Duties and Responsibilities: - Manage and customize all Zoho applications including CRM, Creator, Projects, Desk, Campaigns, SalesIQ, and Zoho Analytics. - Perform process mapping and workflow creation (e.g., approval processes, lead scoring rules, assignment rules, blueprints). - Design, develop, and implement complex functions using Deluge scripting and Zoho REST APIs. - Build integrations between Zoho apps and third-party platforms (e.g., Oracle ERP, VB, Power BI, Google Ads, Meta). - Create dashboards and reports using Zoho Analytics for multiple business teams. - Collaborate with cross-functional teams to gather business requirements and translate them into scalable solutions. - Troubleshoot system issues and optimize existing Zoho implementations. - Manage user roles, profiles, and permissions across Zoho platforms. - Ensure best practices in data accuracy, integrity, and visualization. - Provide end-user training and ongoing support. Required Skills and Qualifications: - Experience in Zoho CRM and Zoho One Suite, including Creator, Projects, Desk, and Campaigns. - Proficient in Deluge scripting, custom functions, client scripts, schedulers, and API integrations. - Strong experience in Zoho Analytics or other BI tools with data modeling and KPI dashboard creation. - Proficiency in SQL, with working knowledge of relational databases like MySQL, SQL Server, or Oracle. - Familiarity with programming languages such as PHP, Python, Node.js, Java, or C#. - Knowledge of integration tools like Zoho Flow, Zapier, Webhooks, etc. - Strong problem-solving and analytical skills with an eye for detail. - Excellent communication and collaboration abilities. Nice to have Skills and Qualifications: - Prior experience in Ed-Tech / SaaS environments. - Familiarity with marketing and sales workflows within Zoho Campaigns and SalesIQ. - Experience with data migration from legacy CRM systems to Zoho. - Knowledge of Zoho Marketplace apps and custom app publishing. - Understanding of GDPR and data compliance within CRM systems. - Prior experience of preparing the Release Calendar for difference releases after communication with stakeholders - Experience in creating release dashboards in Atlassian JIRA/Confluence or other Wikis. - Preparation of release management plan and creating workflows in tools like JIRA/Atlassian for approval processes etc. Educational Qualification(s): BE/B.Tech/MCA/M.Tech or equivalent in Computer Science or a related field.