Customer Success Associate

2 days ago


New Delhi, India BHIVE Workspace Full time

Role Overview:We are seeking a motivated and detail-orientedCustomer Success Associateto support BHIVE’s Customer Success team. This is an excellent opportunity for a fresh graduate to gain hands-on experience in client relationship management, customer engagement, and retention strategies while contributing to our mission of delivering exceptional customer experiences.Key Responsibilities: Client Onboarding & Engagement: • Assist in onboarding new clients, ensuring a seamless transition and setup process. • Conduct regular check-ins with clients to understand their needs and provide proactive support. • Help resolve client issues promptly, ensuring a high level of satisfaction.Relationship Management: • Build and maintain strong relationships with clients by providing personalized service and solutions. • Support the creation of engagement strategies to enhance client retention and loyalty. • Gather and analyze client feedback to identify areas for improvement.Customer Success Support: • Collaborate with the sales and operations teams to address client concerns and enhance service delivery. • Maintain accurate records of client interactions and updates in the CRM system. • Assist in preparing client success reports and presentations.Upselling & Cross-Selling: • Identify opportunities for upselling and cross-selling BHIVE’s products and services. • Communicate value propositions effectively to meet client requirements.Market Research & Insights: • Conduct research to understand client industries, challenges, and trends. • Provide actionable insights to the team to improve the customer experience.Qualifications: • Fresh graduate with a bachelor's degree in commerce, Business Administration, or related fields. • Basic understanding of customer success principles and practices. • Proficiency in MS Excel and MS Office; familiarity with CRM tools is a plus. • Strong communication, problem-solving, and interpersonal skills. • Positive attitude and eagerness to learn.Skills: • Excellent organizational and multitasking abilities. • Empathy and a customer-focused mindset. • Self-motivated and proactive in identifying solutions. • Ability to thrive in a fast-paced and dynamic environment.



  • New Delhi, India Track3D Full time

    Job Description: Customer Success AssociateLocation: Hyderabad, India (Full-time, Onsite)About Track3DAt Track3D, we’re building the future of construction monitoring with our Reality Intelligence Platform. By turning real-time visual data into AI-powered insights, we help owners, general contractors, and trade partners track progress, reduce disputes, and...


  • New Delhi, India Track3D Full time

    Job Description: Customer Success AssociateLocation:Hyderabad, India (Full-time, Onsite)About Track3D At Track3D, we’re building the future of construction monitoring with ourReality Intelligence Platform. By turning real-time visual data into AI-powered insights, we help owners, general contractors, and trade partners track progress, reduce disputes, and...


  • New Delhi, India InstantPay Full time

    A customer success associate, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. **Responsibilities**: -...


  • New Delhi, India Threadly Full time

    This is a remote position. Customer Success Associates are responsible for all things relating to helping our customers through the order process, and are part of the Customer Success Team. In our business, this means working externally with customers while working internally with marketing, sales, design, and fulfillment teams to help customers make their...


  • New Delhi, India Readywire Full time

    We are looking for a Client Success Associate at Readywire to handle a variety of customer inquiries and maintain high customer satisfaction. Would you be interested in learning more about this position? Please let me know your availability for a call.Please find the appended Job Description:Job Title: Client Success Associate - Sales Support & CRM Executive...


  • Delhi, India Track3D Full time

    Job Description: Customer Success AssociateLocation:Hyderabad, India (Full-time, Onsite)About Track3DAt Track3D, we’re building the future of construction monitoring with ourReality Intelligence Platform . By turning real-time visual data into AI-powered insights, we help owners, general contractors, and trade partners track progress, reduce disputes, and...


  • New Delhi, India UrbanPiper Full time

    Associate - Customer Success (US) BangaloreAbout UrbanPiper: UrbanPiper is a B2B SaaS platform helping restaurants in digital transformation. With our offering restaurants can manage/automate their online presence be it on their own websites/apps or any of the leading food delivery platforms — Zomato, Swiggy, UberEats, Deliveroo, Talabat, HungerStation,...


  • New Delhi, India Zarthi Full time

    About Zarthi:The name "Zarthi" is derived from "Sarthi," signifying a true partner to every business. Our aim is to deliver solutions that effectively address real business challenges and accelerate growth.We currently offer two core solutions:- Zarthi for Services: This solution operates on a pay-as-you-use model, delivering defined business outcomes...


  • Delhi, Gurugram, NCR, New Delhi, India Success Stories Full time ₹ 4,80,000 - ₹ 7,20,000 per year

    Hiring For Customer Delight AssociateBlended ProcessGurugram LocationGraduation Mandatory (No Btech\LLB)Salary Up-to = 4LPA - 6LPARotaitonal shifts & Offs5 Days Working | Both side cabs in Odd HoursMax age - 26yrs Contact - Abhay Required Candidate profileExcellent communication requiredFreshers are welcomeGraduation mandatoryAny Location within Delhi...


  • Delhi, Delhi, India Talenlio Full time

    About We are India’s only legal tech startup assisting clients in financial distress. Lawyer Panel is steered by experienced entrepreneurs from IIT, IIM, and MIT USA. We are a team of 250 + professionals with 10 offices in 7 cities. We have 3 offices in Delhi-NCR and are among the fastest growing companies in India. **Location**: Delhi (Near Rajendra...