Team Lead- Outbound Sales

1 day ago


New Delhi, India TP Full time

Team Leader – Voice Process (Banking/Sales)Location : Mansarovar, Jaipur | Salary: Up to ₹3.9 LPA | Work Days: 6 Days | Joining: ImmediateEducation - Any Grad/ IntermediateKey Responsibilities: Lead and manage daily operations and team performance. Maintain MIS reports, rosters, and performance data. Drive KPIs: AHT, Shrinkage, Attrition, Occupancy, NPS/C-SAT. Handle HR-related issues and staff development. Coordinate with clients for daily updates. Ensure process compliance and suggest improvements.Requirements: Minimum 2 years in voice process; 1 year as Team Leader (on paper). Strong communication in English & Hindi. Experience in BPO, Banking/Sales customer service. Hands-on with team management and KPI tracking.Virtual Interview Only One round.Only Immediate joiner can be eligible.



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