Sales Operations Analyst

1 week ago

New Delhi, India Restroworks Full time

About the Company:

Restroworks (formerly Posist) is a leading cloud-based enterprise technology platform that powers over 20,000 restaurants globally. Restroworks offers a unified cloud technology platform that streamlines restaurants' Front-of-House (FOH), Back-of-House (BOH), Integrations, Analytics, and CRM. Renowned restaurant chains, including Taco Bell, Subway, Carl’s Jr, Sbarro Pizza, are powered by the platform.


Restroworks is certified with ISO 27001, ISO 27017, ISO 27701, SOC1 Type 2, SOC 2 Type 2, and GDPR compliant. The company is a Great Place to Work-Certified™ organization, placing it among one of the top employers of choice. Restroworks is on a mission to make global restaurants prosperous.


For more information, visit www.restroworks.com


About the Role:

Provide strategic support to the sales team by optimizing processes, implementing best practices, and leveraging technology to drive sales efficiency and effectiveness.


Responsibilities:

  • Sales Process Optimization: Streamline sales processes from lead generation to deal closure, ensuring efficiency and effectiveness at each stage.
  • Data Analysis and Reporting: Analyze sales data to identify trends, opportunities, and potential areas for improvement. Generate regular reports and dashboards to provide insights to the sales team and leadership.
  • Sales Forecasting and Pipeline Management: Work closely with sales leadership to develop accurate sales forecasts and manage sales pipelines. Implement methodologies and tools to improve forecasting accuracy.
  • Sales Tools and Technology Management: Evaluate, implement, and optimize sales tools and technologies (CRM systems, sales automation tools, etc.) to enhance productivity and effectiveness.
  • Sales Training and Enablement: Collaborate with sales enablement teams to develop training programs, tools, and resources to support the sales team in achieving their targets.
  • Cross-functional Collaboration: Collaborate with other departments such as marketing, finance, and product management to align sales operations with overall business objectives.
  • Process Documentation and Improvement: Document sales processes, policies, and procedures. Continuously assess and improve processes to drive efficiency and scalability.
  • Sales Performance Metrics: Define and track key performance indicators (KPIs) for the sales team. Provide insights and recommendations to improve performance based on KPI analysis.
  • Sales Compensation and Incentive Plans: Collaborate with finance and HR teams to design and manage sales compensation plans and incentive programs.
  • Sales Strategy Support: Provide support to sales leadership in developing and executing sales strategies. Conduct market research and competitive analysis to identify growth opportunities.


Qualifications:

  • Bachelor's degree in Business Administration, Finance, or a related field (Master's degree preferred).
  • 3 years of experience in sales operations or related roles, with a proven track record of driving sales efficiency and effectiveness.
  • Strong analytical skills with the ability to analyze complex data sets and generate actionable insights.
  • Proficiency in Salesforce CRM, sales analytics tools, and Microsoft Excel.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
  • Strong project management skills with the ability to manage multiple projects simultaneously.
  • Experience in the technology/software industry (preferred).


Benefits:

  • Get your hands on one of the best restaurant SaaS products
  • Work with 20,000+ happy brands in 50 countries
  • Be a part of a small & friendly team of marketers
  • Open and transparent work culture

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