Escalation Engineer II

KEY DUTIES :- Lead investigations into highly complex or persistent product issues with significant customer or business impact- Collaborate closely with development, QA, and product teams to uncover systemic issues and contribute to permanent fixes- Provide expert-level analysis of defects, including root cause documentation and code-level insights where...

KEY DUTIES :- Serve as a senior technical resource for complex escalations and customer-impacting issues- Provide guidance and strategic input on investigation techniques, tooling, and process improvements- Collaborate with Engineering, Support, and Product teams to influence product quality and resolution efficiency- Ensure consistency in root cause...

Job Description Role - Expert Support II Exp- 8 to 12 years Mandatory Domain Exp.- Cards and Payments Mandatory - Cards Issuing/ Acquiring /Switching Location - Pune Work model - 5 days’ work from office Client - Fintech JOB OBJECTIVES Ensure the resolution of Level 3 incidents escalated by the regional support engineers Analyze Level 3 escalations and...

ResponsibilitiesWalter P Moore has an immediate opening for an Design Engineer II to join our dynamic Diagnostics Group in our Pune, India office. The Design Engineer II will work with a team of engineers with focus on restoration, rehabilitation, renovation, and forensics related projects, including forensics, restoration, renovation and rehabilitation of...

ResponsibilitiesWalter P Moore has an immediate opening for an Design Engineer II to join our dynamic Diagnostics Group in our Pune, India office.The Design Engineer II will work with a team of engineers with focus on restoration, rehabilitation, renovation, and forensics related projects, including forensics, restoration, renovation and rehabilitation of...

**Position**: IT Associate II Principle Accountabilities - Provide IT technical support by resolving medium to complex technical issues; Troubleshoot and resolves program failures - Reviews tickets related to program failures and coordinates with Level 2 Support/Development team in analysis/trends; identifies the root cause analysis. - Appropriately...

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

Job Description The Technical Escalations Operations Engineer will be vital in collaborating with the Client Operations, Product, and Core Development Teams in Engineering. This role involves continuous monitoring of the JIRA Queue for incoming Service Requests, Bugs, Troubleshooting issues, or Raw Data Requests while maintaining response and resolution...

Job Description Date: Jan 2, 2025Location: Pune, MH, IN, 411057Company: AnsysSummary / Role Purpose The R&D Engineer II contributes to the development of software products and supporting systems. In this role, the R&D Engineer II will collaborate with a team of expert professionals to understand customer requirements and accomplish development...

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...