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PR Officer for Front Office

2 months ago

Patna, India DR DY PATIL PUSHAPALATA PATIL INTERNATIONAL SCHOOL Full time

We are seeking a dedicated and professional Public Relations Officer (PRO) to manage the front office. The ideal candidate will be providing a welcoming atmosphere for parents, students, visitors, and staff and will play a critical role in ensuring smooth communication between the school and its community, managing admission inquiries, and offering administrative support.

Key Responsibilities:

• Manage admission inquiries, providing detailed information to prospective parents and ensuring prompt follow-ups.

• Make follow-up calls to prospective families to track admission progress and answer additional questions.

• Address and resolve parent complaints, ensuring they are handled with professionalism and escalated when necessary.

• Greet and assist visitors, answer phone calls and emails, and maintain a welcoming front office environment.

• Maintain organized and accurate records of inquiries, parent communications, and follow-ups using computer-based systems.

• Coordinate between parents, school staff, and administration for meetings and communication.

• Assist with general administrative tasks to ensure smooth front office operations.


Skills Required:

• Strong verbal and written communication skills to interact effectively with parents, students, and staff.

• Proficiency in computer software and administrative tools (MS Office, emails, databases).