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Director of HR

4 weeks ago

West Delhi, India Korn Ferry Full time
Our client who is an industry-leading, global SaaS company is seeking to hire a

Director of HR & Employee Relations

to join their Global HR Team.

The People Team is split into four verticals:Global HR PartnersCenters of ExcellenceHR Shared ServicesPeople Strategy & Operations

This role will report to the Senior Director, Global HR and serve as the People Business Partner to our APAC Operations.. The incumbent will primarily partner with designated Senior Leadership Team members and their employees as their direct business partner, but will interact with other teams across the company to provide tactical hands on support as well as strategic thought leadership related to the entire employee lifecycle with specific focus on employee relations, engagement, inclusion and operational efficiency

The incumbent will have extensive knowledge of APAC employment law across various countries including but not limited to Australia, India, Indonesia, Japan, Philippines, and Thailand. A depth of experience in employee relations, strong business acumen, the ability to handle ambiguity and problem solve with a solutions based, growth mindset focus.

Primarily, they will:Develop transparent and enduring stakeholder relationships with senior leaders to assist the development and delivery of the global HR strategy and link it operationally to business needs, providing personal coaching and guidance/development for Leaders and their team.Support the wider HR team's plans and transformational efforts aimed at improving the overall efficiency and effectiveness of deliverables and impacted teams.Act as a trusted advisor to operational partners and an aligned business partner within the people team to ensure a true one team approach to any people or employee relations related items.Execute annual and bi-annual plans with the team to ensure continuous improvements are realized in relation to key metrics like Turnover, Retention, Diversity, etc.Advise Leaders on effective organizational design and development to achieve positive operational outcomes.Work closely with Stakeholders, the Talent Acquisition Team to forecast talent needs and to ensure that a pipeline of exceptional talent is flowing into the organization which meets forecasted needs.Be able to research best practices from the outside in to mature and sustain key people practices.Support and backup the entire GPP people team as and when needed.Be familiar with and highly capable at driving and sustaining change while ensuring processes are documented and automated as applicable while engaging COE and other key partners.Be able to translate information into data to support decision makingFocus on process improvement to increase the efficiency and effectiveness of the region and overall People Team.Champion the Company Values and Cultural Norms, - proactively seeking out occasions and opportunities to highlight Values-oriented behaviors and actions and socializing these.In close partnership with Leaders/Communications team and wider HR Team members, support the operational strategy for employee engagement and relations for client group(s).Drive positive outcomes toward the Company’s DEI and Social Impact programs, working with stakeholders to ensure all relevant targets and goals are achieved.Be a proactive and personally accountable communicator ensuring transparent and open flow of information up, down and sideways.Work closely with Stakeholders, the Talent Development & Culture Team to harness the L&D opportunities and solutions needed to drive continued improvement and motivation.

E ssential:10+ years global HR experience in a multicultural environment managing multiple countries within the region, as well as remote workers, and a mix of experiences in HR COEs and generalist functions.Experience in a SaaS organization or other technology industry preferredAbility to think strategically but act tactically. Be able and willing to action and own tactical people processes day to day in addition to strong strategic capability to drive the big picture to ground level outputs.Ability to flex hours to be part of the broader team as and when required and travel to various countries and locations within the client group, as well as broader travel for meetings and business purposes at the company’s discretion.Strong problem solving capabilities with the ability to approach issues with a solutions based mindsetAble to work independently and highly accountable to own resultsSound operational knowledge of relevant HR/employment law regulations plus all relevant regulatory requirements in the region and an ability to apply them to relevant activities on a daily basis.Employee Relations experience across multiple geos within the region.Technological savvy and experience working with HRIS, ATS and Employee Engagement platforms as well as Google suite and Apple products.Data literate with experience driving data decision making or a willingness to learnExceptional C-suite communications /presentations skillsStrong capability in the area of negotiations, project management, process improvement, conflict management and change managementUndergraduate degree in Human Resources Management or relevant experienceSHRM / CIPD or equivalent membership

Not required but preferred experience:Previous experience of working with Google Suite, BambooHRLanguage skillsPsychometrics qualificationMasters in HRM / Ph.D. Industrial Organizational PsychologyEnneagram/MBTI/Insights Practitioner