HCLTech || Walk-in Drive for AR Callers || 11th Oct
21 hours ago
HCLTech || Walk-in Drive for AR Callers || 11th Oct - Sholinganallur LocationExperience: 1 to 4 Years Shift: US Shift Timings Work Location: ELCOT Shollingnallur , Chennai.Time and Venue 11th of Oct , 10.30 AM - 2 PM HCL Tech, SEZ Tower 4, 138, 602/3, Medavakkam High Road, Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119POC: Jefferson & SuriyapriyaJOB SUMMARY This position is responsible for providing customer service support and collections via calls. Should have experience in AR calling for minimum of 1 year Outbound calls to insurance companies, end customers and perform eligibility verification, obtain prior authorization, requesting missing or incomplete payer information, Update patient information and other calls to complete a transaction Inbound calls handling would require working as part of a team, delivering a first class, professional customer service using a range of communication methods to ensure that where possible customer enquiries, payments and complaints are resolved at the first point of contact.ESSENTIAL RESPONSIBILITIES : · Assess and resolve inquiries, requests, and complaints, primarily over the telephone, ensuring customer inquiries are resolved at the first point of contact. · Utilize sound judgment and make decisions within established procedures for each service request, including logging, processing, and tracking inquiries. Adhere to agreed Key Performance Indicators, Service Level Agreements, and quality standards to maximize customer satisfaction. · Manage and update customer interactions daily, generated through workflows and queues, on an account-wise basis. · Achieve key and critical performance targets. · Ensure efficiency measures are met in accordance with performance targets and process guidelines. · Use business tools and industry knowledge updates to identify problem areas and document business requirements through various updates and training sessions. · Maintain effective work procedures according to client process workflows and HCL policy guidelines. · Adhere to US healthcare compliance measures.SKILLS AND COMPETENCIES · Strong verbal and written communication skills · Should possess neutral accent and good adoption to US culture. · Ability to resolve customer queries in the first point of contact. · Focus on delivering a positive customer experience · Should be professional, courteous, friendly, and empathetic · Should possess active listening skills · Good data entry & typing skills · Ability to multi task. · Capable of handling fast-paced, innovative, and constantly changing environment · Should be a team player. · Ability to contribute to the process through improvement ideas.FORMAL EDUCATION AND EXPERIENCE · Graduation (any stream) · 12 - 36 months of International Voice (Inbound/Outbound) process experience preferably in patient handling, Provider/DME AR calling . Any international voice process would be an added advantage
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New Delhi, India HCLTech Full timeHCLTech || Walk-in Drive for AR Callers || 11th Oct'25 - Shollingnallur LocationExperience: 1 to 4 YearsShift: US Shift TimingsPOC: Jefferson/ Suriyapriya/ShinazJOB SUMMARYThis position is responsible for providing customer service support and collections via phone calls. Should have experience in RCM/DME for minimum of 1 yearOutbound calls to insurance...
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HCLTech | Walk-in Drive for AR Callers | 6th
3 days ago
New Delhi, India HCLTech Full timeHCLTech || Walk-in Drive for AR Callers || 6th & 7th of Oct - Sholinganallur LocationExperience: 1 to 4 YearsShift: US Shift TimingsWork Location: ELCOT SEZ - Sholinganallur, Chennai.Time and Venue- 6th & 7th of Oct'25 - 10.30 AM - 2.30 PM - HCL Tech, SEZ Tower 4, 138, 602/3, Medavakkam High Road, Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119.POC:...
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HCLTech | Walk-in Drive for AR Callers | 6th
19 hours ago
New Delhi, India HCLTech Full timeHCLTech || Walk-in Drive for AR Callers ||6th & 7th of Oct- Sholinganallur LocationExperience:1 to 4 Years Shift:US Shift Timings Work Location:ELCOT SEZ - Sholinganallur, Chennai.Time and Venue 6th & 7th of Oct'25 10.30 AM - 2.30 PM HCL Tech, SEZ Tower 4, 138, 602/3, Medavakkam High Road, Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119.POC:Jefferson /...
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New Delhi, India HCLTech Full timeHCLTech || Walk-in Drive for International Voice process on 11th Oct'25 || Shollingnallur LocationExperience: 1 to 4years Shift Timings: Night Shift(US Shift) Location: Shollingnallur, Chennai.JOB SUMMARY We seek an experienced Customer Service Executive – Voice to join our team. The role involves collaborating with US healthcare providers to ensure...
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New Delhi, India HCLTech Full timeHCLTech | Walk-In Drive | Technical Support | 11th Oct 25 | HyderabadInterested candidates can walk in for an interview on:Dates: 11th Oct 25Timing: 10:30 AM - 3:00 PMWalk-In Address: Advance Business Hub, An Ascendas IT Park, Building H-01B, Phase 2, HITEC City, Hyderabad, Telangana 500081Work Location: HyderabadContact Persons: Ashish DurgapalPlease...
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Walk-in Drive at HCLTech – Ambattur
23 hours ago
New Delhi, India HCLTech Full timeWalk-in Drive at HCLTech – Ambattur - 6, Chennai - 9th & 10th Oct 2025 - Thursday and FridayWe are hiring Associates/ Analyst / Team lead for our Inbound Calling Process ( No Sales, No Upselling, No Cross-Selling).Role Details:- Designation: Associate/ Analyst / Team lead - Process: Inbound Calling - Experience: 1-3 years in International Voice Process/...
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Walk-in Drive at HCLTech – Ambattur
21 hours ago
New Delhi, India HCLTech Full timeWalk-in Drive at HCLTech – Ambattur - 6, Chennai - 9th Oct 2025 - ThursdayWe are hiringAssociates/ Analyst / Team lea dfor ourInbound Calling Process(No Sales, No Upselling, No Cross-Selling ).Role Details:Designation:Associate/ Analyst / Team lead Process:Inbound Calling Experience:1 -3years in International Voice Process/3-5yrs/5- 8yrs Education...
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New Delhi, India HCLTech Full timeHCLTech Mega Walk-In Drive – OTC Dispute Management | 4-8 Yrs Exp | ChennaiWe are hiring experienced professionals for the role of atOTC Dispute Management HCLTechInterview Location: HCL Technologies Ltd, Tower 4 No. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai - 600119️Interview Date:9th to 11th sept...
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New Delhi, India HCLTech Full timeHCLTech Mega Walk-In Drive – OTC Dispute Management | 4-8 Yrs Exp | ChennaiWe are hiring experienced professionals for the role of at OTC Dispute Management HCLTechInterview Location:HCL Technologies Ltd, Tower 4 No. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai - 600119Interview Date:9th to 11th septInterview...
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HCLTECH Mega Walk-in Drive
24 hours ago
New Delhi, India HCLTech Full timeHCLTECH Mega Walk-in Drive - International Banking & Finance ProcessWalk-in Drive Details:Location: HCL Technologies Ltd, ETA 3, No 33, Block 1, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, ChennaiDate: 10th October 2025 & 11th October 2025Time: 10:00 AM - 2:00 PMContact HR : Judith, Dharani & Sanjay.Job Title: Operations Team Lead – ARF...
