HCLTech | Walk-in Drive for AR Callers | 6th
3 weeks ago
HCLTech || Walk-in Drive for AR Callers ||6th & 7th of Oct- Sholinganallur LocationExperience:1 to 4 Years Shift:US Shift Timings Work Location:ELCOT SEZ - Sholinganallur, Chennai.Time and Venue 6th & 7th of Oct'25 10.30 AM - 2.30 PM HCL Tech, SEZ Tower 4, 138, 602/3, Medavakkam High Road, Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119.POC:Jefferson / SuriyapriyaJOB SUMMARY This position is responsible for providing customer service support and collections via phone calls. Should have experience in RCM/DME for minimum of 1 year Outbound calls to insurance companies, end customers and perform eligibility verification, obtain prior authorization, requesting missing or incomplete payer information, Update patient information and other calls to complete a transaction Inbound calls handling would require working as part of a team, delivering a first class, professional customer service using a range of communication methods to ensure that where possible customer enquiries, payments and complaints are resolved at the first point of contact.ESSENTIAL RESPONSIBILITIES: Assess and resolve inquiries, requests, and complaints, primarily over the telephone, ensuring customer inquiries are resolved at the first point of contact. Utilize sound judgment and make decisions within established procedures for each service request, including logging, processing, and tracking inquiries. Adhere to agreed Key Performance Indicators, Service Level Agreements, and quality standards to maximize customer satisfaction. Manage and update customer interactions daily, generated through workflows and queues, on an account-wise basis. Achieve key and critical performance targets. Ensure efficiency measures are met in accordance with performance targets and process guidelines. Use business tools and industry knowledge updates to identify problem areas and document business requirements through various updates and training sessions. Maintain effective work procedures according to client process workflows and HCL policy guidelines. Adhere to US healthcare compliance measures.SKILLS AND COMPETENCIES Strong verbal and written communication skills Should possess neutral accent and good adoption to US culture. Ability to resolve customer queries in the first point of contact. Focus on delivering a positive customer experience Should be professional, courteous, friendly, and empathetic Should possess active listening skills Good data entry & typing skills Ability to multitask. Capable of handling fast-paced, innovative, and constantly changing environment Should be a team player. Ability to contribute to the process through improvement ideas.FORMAL EDUCATION AND EXPERIENCE Graduation (any stream) 12 - 24 months of International Voice (Inbound/Outbound) process experience preferably in patient handling, Provider/DME AR calling.
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New Delhi, India HCLTech Full timeHCLTech || Walk-in Drive for AR Callers || 11th Oct - Sholinganallur LocationExperience: 1 to 4 YearsShift: US Shift TimingsWork Location: ELCOT Shollingnallur , Chennai.Time and Venue11th of Oct , 10.30 AM - 2 PMHCL Tech, SEZ Tower 4, 138, 602/3, Medavakkam High Road, Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119POC: Jefferson & SuriyapriyaJOB...
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New Delhi, India HCLTech Full timeHCLTech || Walk-in Drive for AR Callers || 11th Oct'25 - Shollingnallur LocationExperience:1 to 4 Years Shift:US Shift Timings POC:Jefferson/ Suriyapriya/ShinazJOB SUMMARY This position is responsible for providing customer service support and collections via phone calls. Should have experience in RCM/DME for minimum of 1 year Outbound calls to insurance...
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New Delhi, India HCLTech Full timeHCLTech || Walk-in Drive for AR Callers || 11th Oct'25 - Shollingnallur LocationExperience: 1 to 4 YearsShift: US Shift TimingsPOC: Jefferson/ Suriyapriya/ShinazJOB SUMMARYThis position is responsible for providing customer service support and collections via phone calls. Should have experience in RCM/DME for minimum of 1 yearOutbound calls to insurance...
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New Delhi, India HCLTech Full timeHCLTech || Walk-in Drive for AR Callers || 11th Oct - Sholinganallur LocationExperience: 1 to 4 Years Shift: US Shift Timings Work Location: ELCOT Shollingnallur , Chennai.Time and Venue 11th of Oct , 10.30 AM - 2 PM HCL Tech, SEZ Tower 4, 138, 602/3, Medavakkam High Road, Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119POC: Jefferson & SuriyapriyaJOB...
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HCLTECH Mega Walk-in Drive
1 day ago
Delhi, India HCLTech Full timeWalk-in Drive at HCLTech – Ambattur - 6, Chennai - 5th ,6th & 7th November 2025 We are hiring Associates/ Analyst / Team lea d for our Inbound Calling Process ( No Sales, No Upselling, No Cross-Selling ). Role Details: Designation: Associate/ Analyst / Team lead Process: Inbound Calling Experience: 1 -3 years in International Voice Process/ 3-5 yrs/ 5- 8...
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HCLTECH Mega Walk-in Drive
1 day ago
Delhi, India HCLTech Full timeWalk-in Drive at HCLTech – Ambattur - 6, Chennai - 5th ,6th & 7th November 2025We are hiring Associates/ Analyst / Team lea d for our Inbound Calling Process ( No Sales, No Upselling, No Cross-Selling ).Role Details:Designation: Associate/ Analyst / Team leadProcess: Inbound CallingExperience: 1 -3 years in International Voice Process/ 3-5 yrs/ 5- 8...
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New Delhi, India HCLTech Full timeHCLTECH- Walk in Drive Interview on 11-Sep-2025_ Freshers_ Voice ProcessWalkin Drive Location: Interview Venue: HCL Technologies-AMB 6, South Phase, Ambattur Industrial Estate, 8, Madras ,Thiruvallur High Rd, Ambattur, Chennai, Tamil NaduDate:11-Sep-25 Timing - 11AM to 2.30 PM Work Location:[ Chennai 5 days WFO]Department:FresherExperience Required:FRESHERS...
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Walk-in Drive for International Voice process
3 weeks ago
New Delhi, India HCLTech Full timeMEGA WALK-IN DRIVE at HCLTech (Voice Process – Banking Domain)Venue:Interview Mode: Face-to-FaceWalk-in Drive Location: HCLTech, A-8 & 9, Block A, Sector 60, Noida, Uttar Pradesh 201301Dates: Monday & Tuesday, 13th & 14th October 2025Time: 11:00 AM – 3:00 PMRole DetailsDesignation: AssociateExperience: 1 to 3 Years in International Voice ProcessCandidate...
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Walk-in Drive at HCLTech – Ambattur
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New Delhi, India HCLTech Full timeWalk-in Drive at HCLTech – Ambattur - 6, Chennai - 9th Oct 2025 - ThursdayWe are hiring Associates/ Analyst / Team lead for our Inbound Calling Process ( No Sales, No Upselling, No Cross-Selling).Role Details:- Designation: Associate/ Analyst / Team lead - Process: Inbound Calling - Experience: 1-3 years in International Voice Process/ 3-5 yrs/ 5- 8 yrs -...
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HCLTech Walk-In Drive for Non
2 weeks ago
New Delhi, India HCLTech Full timeHCLTech Walk-In Drive for Non - Voice Experience (Email & Chat support) | 6 months to 2 Yrs Exp on Email & Chat support can walk - in on 25th Oct at AmbatturExcellent opprortunity with HCLTech for Non voice experience from 6 months to 2 years (Email and Chat support) with good communication.Date: 25th Oct'25 Time: 10:00 AM 2:00 PMVenue: HCLTech, No. 8, M T H...
