Founding Member | Customer Support
14 hours ago
About WorkBuddyHRWorkBuddyHR is an early-stage startup building a next-generation HRMS platform designed for small and medium businesses. Our goal is to simplify employee onboarding, HR operations, performance management, and workforce automation. We are currently in our 0–1 product-building phase, working closely with early adopters to shape the future of HR automation. Role Overview We are looking for a motivated Founding Team Member – Customer Support & Implementation who can work directly with early customers, help them onboard successfully, and build strong customer support processes from the ground up. This is an opportunity to work closely with the founders, gain deep startup experience, and take ownership of critical customer-facing functions.Key ResponsibilitiesLead end-to-end customer onboarding: requirement gathering, configuration, data setup, and go-live coordination. Provide high-quality customer support and ensure quick resolution of issues. Understand customer needs and translate them into product feedback for the tech team. Build SOPs, FAQs, and support documentation from scratch. Work with Product, Engineering, and Sales to improve customer experience. Track customer performance metrics (adoption, time-to-value, satisfaction). Contribute to shaping WorkBuddyHR’s early culture, processes, and customer success strategy.What You Will GainEarly-stage startup experience Direct mentorship from founders Hands-on exposure to product, operations, and customer-facing functions Ownership and autonomy in building support and implementation frameworks Opportunity to grow into a Leadership / Manager role as the company scalesCompensation DetailsThis is a pre-funding role. Stipend/Salary will begin after the company secures funding. Until then, you will work as a core founding team contributor. You will gain real startup experience, product knowledge, and operational exposure that typically takes years in established companies. High-performing team members may be considered for equity/ESOPs after funding.Who Should Apply?Ideal for candidates who want to: Gain early-stage startup exposure Learn customer success, onboarding, and SaaS operations Work closely with founders Build something meaningful from scratch Grow into a leadership role in the future
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Founding Team Member
4 days ago
New Delhi, India WorkBuddyHR Full timeLocation:Bangalore (HSR Layout preferred)WorkBuddyHR is an early-stage startup focused on building the next-generation Human Resource Management System (HRMS) for modern businesses. Our mission is to simplify HR operations for small and medium-sized companies through an intelligent, automation-driven, cloud-native SaaS platform.We aim to unify everything HR...
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Founding Team Member
14 hours ago
New Delhi, India WorkBuddyHR Full timeCompany DescriptionWorkBuddyHR is an early-stage startup focused on creating a next-generation, automation-driven HRMS platform for small and medium-sized businesses. We’re currently in the initial product development phase, setting the foundation for a modern, cloud-native SaaS system.As part of the early team, you’d have the opportunity to shape core...
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