
CRM
1 week ago
CRM
Hi
We Have Urgent Hiring For Customer Care Executive / Manager
industries Consumer Durables
No. Of Opening
Job Location Is Near Mewla Maharajpur Metro Chowk Faridabad
Education Any Graduate
Experience Min. One Year to 10 Year (1-10 Year )
Salary No Bar For Right Candidate
Gender Male/ Female Both Can Apply
Required
Any How Experience in Consumer Durables
Skills -
Proper knowledge of CRM Software ,
Book Complaint, Solve The Query of Customer
team collaboration ,
pleasant personality ,
cold calling,
resolving queries, etc .
Roles and Responsibilities
Managing ASC RST and Team in - Faridabad.
Responsible for flashing daily, monthly and fortnightly report on TAT,Producitvity & Pending ageing calls
Managing All Parts not available with store team
Managing All Dealers / Distributors & Retailer Stock or Escalation.
Managing Installation & Service of various products like Water Heater and premium fans, etc.
Acknowledged for successfully undertaking process planning, conduction & analysis of service
measures to attain optimum service
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