CRM

1 week ago

Faridabad, India Divya Placement Consultant Full time

CRM

Hi
We Have Urgent Hiring For Customer Care Executive / Manager

industries  Consumer Durables

No. Of Opening

Job Location  Is Near Mewla Maharajpur Metro Chowk Faridabad 

Education  Any Graduate
Experience  Min. One Year to 10 Year (1-10 Year )
Salary  No Bar For Right Candidate
Gender  Male/ Female Both Can Apply

Required
Any How Experience in Consumer Durables 

Skills  -
Proper knowledge of CRM Software ,
Book Complaint, Solve The Query of Customer
team collaboration ,
pleasant personality ,
cold calling,
resolving queries, etc .

Roles and Responsibilities
Managing ASC RST and Team in - Faridabad.
Responsible for flashing daily, monthly and fortnightly report on TAT,Producitvity & Pending ageing calls
Managing All Parts not available with store team
Managing All Dealers / Distributors & Retailer Stock or Escalation.
Managing Installation & Service of various products like Water Heater and premium fans, etc.
Acknowledged for successfully undertaking process planning, conduction & analysis of service
measures to attain optimum service

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