Frankfinn - AGM Call Centre

Position- AGM/GM Customer Care Location- Gurgaon(5-WFO) About Company-  Frankfinn Institute of Air Hostess Training is one of India's leading vocational training institutes, primarily known for offering courses in aviation, hospitality, travel management, and customer service. Established in 1993, Frankfinn has built a reputation for producing skilled...

The Quality Manager is responsible for monitoring, evaluating, and improving the quality of customer interactions across the call centre. The role ensures that agents deliver excellent customer service, comply with company policies, and meet regulatory and performance standards. •    Key Responsibilities •    Develop, implement, and maintain a...

Job Role Make outgoing calls to students to brief them about Frankfinn courses and based on their interest, ask them to attend free career counselling sessions in Frankfinn institutes. Follow up with the students in a timely manner to know the status of their visit. Requirements ;- Good communication in English mandatory. Can communicate in Hindi also....

Company Description Incorporated in 1993, Frankfinn Aviation Services Pvt. Limited has pioneered Soft Skills training in India across industries such as Aviation, Hospitality, Travel, and Customer Service, transforming countless careers. Frankfinn is an approved training partner of NSDC & THSC, and has a unique tie-up with Air India for its 'In-Flight...

**Responsibilities**: **- To look after 300 seats outbound call centre operations and deliver high productivity through controlling, monitoring, analyzing & reviewing system.** **Manage data sources and ensure proper data churning on Dialler** **. Schedule progressive and predictive callings** **. Ensure proper Talktimes, shrinkage, attrition on the Call...

// Urgent hiring for AGM CALL CENTER// Location - Gurgaon sec - 18 Profile - AGM CALL CENTER Experience - 13 +Years Ctc - upto 30 Lpa (depends On interview) Working Days - 6 days Job Responsibilities - To look after 700 seats outbound call centre operations and deliver high productivity through controlling, monitoring, analyzing & reviewing system. -...

JOB DESCRIPTION Job Title Tele Counsellor- Domestic Function Call Centre Job Location Gurgaon, Sector 18 Working time • 6 Days working (Monday to Saturday) 10 am to 7 pm office hours Sunday Fixed off Minimum Education • 12th pass. Undergraduates also applicable (Minimum: 12th Passout with result in hand.) Work Experience Fresher with good comms. Min. 6...

The Quality Manager is responsible for monitoring, evaluating, and improving the quality of customer interactions across the call centre. The role ensures that agents deliver excellent customer service, comply with company policies, and meet regulatory and performance standards. Key Responsibilities Develop, implement, and maintain a Quality Assurance (QA)...

•To monitor and supervise the customer service team and ensure all complaints are resolved within the defined turnaround times.  • Coordinate with Department Heads & ensure all complaints are resolved within the defined turnaround time.  • Bringing escalations to senior management promptly  • Enhance customer service at training centres by...

NOTE: Remote Job not available. - Profile - tele counsellor Domestic Function - call centre Location - sector 18 gurugram Working time - 6 days working Timing - 10 to 7 pm Education - graduate Experience - 6 month telesales above Industry exposure - Good communication in English mandatory - Can communicate in Hindi also. - Experience in Outbound Tele Sales....