Training Specialist, Last Mile Training
3 weeks ago
This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION: Job summary Training Specialist Job Description At Amazon, our mission is to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon Last Mile learning team is seeking training specialist to support operations trainings to last mile vertical. Overall responsibility include boosting the competencies of our employees by developing and conducting effective training programs. The person will indirectly help enhance the employee's workplace performance in conjunction with the company's core values to meet the goal of organization. Amazon is an Equal Opportunity- Trainer Best Behavior 1- Listening to associates and be supportive to managers. 2- Answering requests and always gets back to people. 3- Lead by example, doing what we say and act how we say. 4- Must be approachable. 5- Must exhibit the best behavior while at work. 6- Always be up to date with the latest techniques, tools, and processes. 7- Be right, honest, and be willing to accept mistakes. 8- Be willing to push their limits and accept more responsibilities. 9- Drive in quality & learning related metrics 10- Conducting chime sessions & class room training sessions to the stake holdersKey job responsibilities Job Responsibilities: 1. Supervise structured learning metrices and also oversee their results for the assigned territory and region. 2. Managing live performance metrices end to end for the assigned territory. 3. Conducting learning session on new process as well old processthrough ITL or digital learning as per the requirement. Deliver various training courses as continuous learning. 4. Maintaining data and analysis through reports on excel (as per business requirement) 5. Ensure completion of new hire training program, coaching & other performance improvement programs on time. 6. Partners with operations leaders while conducting station audit to check the process compliance and fix the gaps on an immediate basis. 7. Identifying learning coaches & certifying them. 8. Lead the individual improvement projects to enhance the business performance. 9.DriveQuality & Learning metrics 10.Conducting chime sessions & Class room sessions to the stake holdersA day in the life - Track the day to day business metrics and plan to visit the mapped stations for metric improvement - Daily Reporting's and progress updates - Involve and engage well with mapped LA/LGs for daily L&D activities BASIC QUALIFICATIONS: - Bachelor's degree - 1+ years of customer support experience, or experience in MS Office, with an emphasis on Excel PREFERRED QUALIFICATIONS: - Role requirements: 1. Proven 3+ years of experience as a Training Specialist/ Trainer in a similar role.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Training Specialist, Last Mile Training
2 weeks ago
New Delhi, Delhi, IND, India Amazon Full time ₹ 5,00,000 - ₹ 10,00,000 per yearJob summaryTraining Specialist Job DescriptionAt Amazon, our mission is to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon Last Mile learning team is seeking training specialist to support operations trainings to last mile vertical. Overall responsibility include boosting the...
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Executive - Last Mile
3 days ago
New Delhi, India Pluckk Full timeRole Overview The Executive – Last Mile will support and manage last-mile delivery operations for Mumbai. The role involves coordinating with delivery partners, monitoring real-time shipment movement, resolving delivery exceptions, and ensuring smooth B2C order fulfilment. The incumbent will play a key role in maintaining high service levels, optimizing...
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Executive - Last Mile
1 day ago
New Delhi, India Pluckk Full timeRole OverviewThe Executive – Last Mile will support and manage last-mile delivery operations for Mumbai. The role involves coordinating with delivery partners, monitoring real-time shipment movement, resolving delivery exceptions, and ensuring smooth B2C order fulfilment. The incumbent will play a key role in maintaining high service levels, optimizing...
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Last Mile Executive
7 days ago
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1 week ago
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Executive - D2C Last Mile
3 weeks ago
New Delhi, India Pluckk Full timeLocation: Navi Mumbai Experience: 2–6 years | Employment Type: Full-time (Night Shift: 10pm to 7am)Are you someone who thrives in fast-paced logistics environments and enjoys solving real-world delivery challenges? Join our growingOperations teamas aLast Mile Executive , where you'll play a key role in driving seamless B2B and B2C deliveries.About the...
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Last Mile Executive
1 week ago
Delhi, India Pluckk Full timeDelhi Experience: 2–6 years | Employment Type: Full-time (Night Shift: 10pm to 7am) Join our growing Operations team as a Last Mile Executive, where you'll play a key role in driving seamless B2B and B2C deliveries. As a Last Mile Executive, you’ll coordinate last mile dispatches, monitor delivery performance, resolve on-ground issues, and work closely...
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Last Mile Executive
1 week ago
Delhi, India Pluckk Full timeLocation: DelhiExperience: 2–6 years | Employment Type: Full-time (Night Shift: 10pm to 7am)Are you someone who thrives in fast-paced logistics environments and enjoys solving real-world delivery challenges? Join our growing Operations team as a Last Mile Executive, where you'll play a key role in driving seamless B2B and B2C deliveries.About the Role:As a...
