Executive - D2C Last Mile

22 hours ago

New Delhi, India Pluckk Full time

Location: Navi Mumbai Experience: 2–6 years | Employment Type: Full-time (Night Shift: 10pm to 7am)Are you someone who thrives in fast-paced logistics environments and enjoys solving real-world delivery challenges? Join our growingOperations teamas aLast Mile Executive , where you'll play a key role in driving seamless B2B and B2C deliveries.About the Role: As a Last Mile Executive, you’ll coordinate last mile dispatches, monitor delivery performance, resolve on-ground issues, and work closely with delivery partners to ensure high service levels. This is a critical role ensuring timely and efficient order fulfilment. Key Responsibilities: Coordinate daily dispatches with 3PL and internal fleet teams Monitor real-time delivery tracking and resolve exceptions/escalations Ensure timely pickups/deliveries as per SLAs Support route planning and suggest on-ground improvements Collaborate with warehouse and customer service teams for smooth order flow Maintain MIS reports and support performance dashboard creation Assist in field audits, hub visits, and vendor performance reviewsWhat We're Looking For: 2–6 yearsof experience in last mile logistics, dispatch, or delivery operations Prior exposure to e-commerce, FMCG, or 3PL operations preferred Familiarity with GPS tracking, route optimization tools, and MS Excel Strong coordination and communication skills Problem-solving mindset with attention to detail Willingness to travel locally (up to 20%) for field supervisionWhat We Offer: A fast-paced, high-growth work environment Exposure to the latest logistics tech tools Cross-functional collaboration with internal teams and partners A culture of ownership, agility, and performanceReady to own the last mile and drive real impact? Apply Now:Send your CV toganga.chaudhary@pluckk.co.inwith the subject line “Application – Last Mile Executive | Mumbai”

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