Student Success Coach

1 week ago

Bengaluru, India Testbook.com Full time

Company Overview :
Polaris School of Technology is a cutting-edge B.Tech program founded by Bhaswat Agarwal, Co-founder of Classplus and alumnus of NSIT, and Mukul Rustagi, Co-founder & CEO of Classplus and alumnus of IIT-R. Backed by prominent figures such as Sourav Ganguly, Alvin Tse, Kunal Shah, and Sriharsha, the founder of Swiggy, along with other notable investors.

Our mission is to train and skill top talent in advanced technology, making them industry-ready. We aim to bridge the gap between potential and preparedness by building a new age B.Tech program that equips students with the skills needed to excel in the tech industry. Join us in this transformative journey and be a part of the revolution in tech education.

Job Description :

As a Student Success Coach, you will be responsible for proactively reaching out to students to provide guidance, support, and feedback on their academic performance. This role requires excellent communication skills, a deep understanding of the educational programs offered, and the ability to motivate and encourage students to excel in their studies. You will play a crucial role in enhancing the overall student experience and ensuring their success.


Key Responsibilities:

  • Initiate and maintain regular communication with students to build strong relationships.
  • Provide direct support to students facing academic, personal, or career challenges.
  • Collect and analyse data related to student success, including retention rates, graduation rates, and student satisfaction.
  • Analyse student performance data, including grades, attendance, and participation.
  • Identify trends or areas where students may be struggling academically.
  • Analyse student performance data, including grades, attendance, and participation.
  • Document students' goals, progress, and any action plans established during calls.


Qualifications:

  • Bachelor's degree in education, counselling, psychology, or a related field.
  • Strong interpersonal and communication skills.
  • Empathetic and patient when dealing with students.
  • Knowledge of educational programs and curriculum.
  • Ability to analyse data and identify areas for improvement.
  • Goal-oriented with a passion for helping students succeed.

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