E- com Executive
5 days ago
Job description
Job Title: E-commerce Executive
Location: Saroli, Surat
Experience: 1-2 years
Employment Type: Full-time
Job Description:
We are looking for a dynamic and detail-oriented E-commerce Executive to join our team in Saroli, Surat. As an E-commerce Executive, you will be responsible for managing our online sales channels, managing inventory, and ensuring smooth day-to-day operations for our e-commerce platforms.
Key Responsibilities:
- Product Listing & Optimization:
Upload new products to various e-commerce platforms (e.g., Amazon, Flipkart, Shopify), ensuring accurate descriptions, pricing, and images.
- Inventory Management:
Monitor stock levels, update inventory records, and coordinate with the warehouse team to ensure timely order fulfillment.
- Order Processing & Fulfillment:
Manage incoming orders, ensure timely dispatch, and oversee the entire order lifecycle to ensure customer satisfaction.
- Customer Support:
Respond to customer queries and resolve issues related to orders, returns, and refunds on e-commerce platforms.
- Performance Monitoring:
Analyze and track sales performance, prepare reports, and provide actionable insights to improve online sales and customer experience.
- Platform Management:
Stay updated with the latest platform policies and ensure compliance with e-commerce regulations, listing requirements, and pricing policies.
Skills & Qualifications:
- Experience:
1-2 years of experience in managing e-commerce operations, preferably with platforms like Amazon, Flipkart, Shopify.
- Technical Skills:
Familiarity with e-commerce platforms, order management system ( Unicommerce) and MS Office (Excel proficiency is a plus).
- Communication:
Strong written and verbal communication skills for dealing with customers and internal teams.
- Problem-solving:
Ability to handle issues related to order processing, inventory management, and customer queries.
- Attention to Detail:
High level of accuracy and attention to detail, particularly in inventory management.
- Team Player:
Ability to work in a fast-paced environment and collaborate effectively with different departments.
Benefits:
- Competitive salary based on experience.
- Opportunities for professional growth and learning.
- Friendly and collaborative work environment.
Job Location: Saroli, Surat
Work Hours: Monday to Saturday, 9:30 AM to 6:30 PM
If you are passionate about e-commerce and looking for an opportunity to grow your career in a dynamic team, we’d love to hear from you
To Apply: Send your resume to priya.d@decodeage.com
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