Salesforce Administrator

3 weeks ago

Gurugram, India ICG Medical Full time

Job Title: Salesforce Administrator

Location: Gurugram, India


About ICG Medical:

ICG Medical is a leading healthcare staffing and recruitment company dedicated to providing exceptional service and support to healthcare professionals and organizations. Our team is passionate about making a difference in the healthcare industry by connecting talented professionals with the right opportunities.


Job Summary:

We are seeking a proactive and detail-oriented Salesforce Administrator with 1-3 years of hands-on experience to join our dynamic team in Gurugram, India. The ideal candidate will have practical experience in Salesforce administration and a strong understanding of the platform, gained through real-world application rather than just theoretical knowledge. This role will be crucial in optimizing our Salesforce system to enhance our recruitment processes and overall business operations.


Responsibilities:

  • Salesforce Administration:
  • Manage and maintain Salesforce platform, ensuring data integrity, security, and performance.
  • Perform daily administration and support tasks, including user setup, profiles, roles, and permission sets.
  • Create and manage custom objects, fields, formulas, validation rules, workflows, process builders, and flows.
  • Data Management:
  • Oversee data imports, exports, and updates using tools such as Data Loader and Data Import Wizard.
  • Conduct regular data audits and de-duplication efforts to ensure data quality and accuracy.
  • User Support & Training:
  • Provide support and training to Salesforce users to maximize platform effectiveness.
  • Develop and maintain user documentation, guides, and training materials.
  • System Optimization:
  • Collaborate with stakeholders to gather and analyze business requirements.
  • Identify and implement solutions to improve business processes within Salesforce.
  • Stay current with Salesforce releases and new features, recommending and implementing updates as necessary.
  • Reporting & Analytics:
  • Create and manage custom reports and dashboards to provide actionable insights for various teams.
  • Support management with ad-hoc reporting and data analysis requests.


Qualifications:

  • 5 plus years of hands-on experience as a Salesforce Administrator, not just as an end-user.
  • Demonstrated experience in Salesforce configuration, customization, and administration.
  • Strong understanding of Salesforce best practices and functionality.
  • Experience with Salesforce Trailhead transcriptions and practical exercises.
  • Proficiency in Salesforce tools and third-party applications.
  • Excellent problem-solving and analytical skills.
  • Strong communication skills, both verbal and written.
  • Salesforce Administrator certification is a plus, but not mandatory if practical experience is evident.
  • Comfortable with working in US shift- 5:30 PM IST- 2:30 AM IST


ICG Medical is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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