
Desktop Support Engineer
7 hours ago
Job Description
Responsibilities Provide first-level support to end-users for hardware, software, and network issues. Install, configure, and maintain desktop systems and peripherals.
Troubleshoot and resolve technical problems promptly.
Document incidents, solutions, and maintain accurate records.
Assist in the setup and configuration of new equipment.
Ensure timely resolution of user queries and issues.
Communicate effectively with end-users to understand their needs.
Mandatory Skills
TROUBLESHOOT DESKTOP / LAPTOP HARDWARE
Desirable Skills
REMOTE DESKTOP SUPPORT TOOLS
Skills to be evaluated on
TROUBLESHOOT DESKTOP / LAPTOP HARDWARE
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