Local Support Lead Engineer

VINFAST is a pioneering electric vehicle (EV) company committed to revolutionizing the automotive industry with sustainable and innovative mobility solutions. As a leading player in the EV market, VinFast is dedicated to delivering high-quality, cutting-edge electric vehicles that redefine the driving experience. Our team consists of passionate professionals driven by a shared vision of creating a greener and more sustainable future through innovation, technology, and excellence.

In this role, you will be instrumental in the Local Support Department, using your extensive skills to process and analyze large volumes of data. You will collaborate with diverse teams, including Engineering, Quality Control and VINFAST suppliers, to create cutting-edge solutions that will drive the future of transportation.

• Support vehicle module localization and integration.
• Serve as the primary interface between the plant and core engineering based in Hanoi, Vietnam.
• Ensure compliance with engineering, quality and production standards.
• Sustain program performance post-launch to cater for local market requirements.
• Serve a single point of contact for your module towards: manufacturing, supplier quality engineering and after sales service.
• Manage Jira – Project Managements with function owner group as "VF Engineering";
• Support achieving quality targets;
• Responsible for containment and resolution of design issues and drive supplier quality and process issues;
• Support dealers call back and returned parts analysis to identify, contain and resolve warranty issues;
• Supporting cost reductions activities;
• Support plant operations and Quality Engineering Team with problem solving to improve the quality internal indicators ;
• Raise DCRs and ECRs to solve quality design issues to SOPs vehicles;
• Review SREAS ,DFMEA and DVPs. If any opportunity to improve the detection of the design quality issues is found;
• Efficiently manage Stop Ships and Stop Builds, including developing containment actions and rework instructions;
• Ensure timely and appropriate escalation of the issues and emerging issues
• Leading meetings with QE+SQE+Process area to address early claim binning, issues containment resolution and prevent recurrence;
• Conduct the root cause diagnosis on design related issues. Provides technical directions to Engineer on vehicles post SOP.
• Deliver technical leadership and analysis on projects of high corporate priority and tight timing constraints.
• Issues tracking evaluate the influences and define root causes
• Create the necessary report with high quality (weekly report, Cross Functional Meeting report etc )

Requirements

• Education/ Professional knowledge:
• Bachelor or above degree in Mechanical or Mechatronics engineering
• English language: Fluent
• Quality tools like Six Sigma DMAIC, DFMEA, DFA, GD&T, 8D etc.
• Skill, Experience:
• Experience of 5 years in automotive Door Closures mature markets homologation requirements, tooling development timing and manufacturing process
• Exposure to BEV Vehicle requirements and testing
• The ability to learn quickly, accept challenges and be able to adapt to the company's rapid development rhythm and culture
• High level of coordination, communication and team leading skills
• High analytical and conceptual skills
• High level of management skills
• Experience / knowledge on Team Center, CATIA, CAE analyses for Durability, Safety, NVH.
• Other requirements:
• Good communication skills
• Ability to adapt to new situations quickly and constraints
• Experience in the automotive environment is an advantage

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