Strategic HR Partner
2 days ago
Position Overview
The Strategic HR Partner is a consultative HR leader responsible for designing, implementing, and operationalizing HR strategies for SME/MSME clients across diverse industries. Working on-site at client locations, this role blends strategic advisory with end-to-end execution, ensuring deliverables align with business goals. The ideal candidate is a hands-on HR professional who can navigate the unique challenges of SME/MSME environments, driving both short-term results and long-term growth.
Key Responsibilities
Strategic HR Advisory:
• Partner with client leadership to understand organizational goals and translate them into actionable HR strategies.
• Conduct diagnostic assessments to identify gaps in organizational structure, talent management, and HR processes.
• Advise on workforce planning, ensuring alignment with client business needs and market dynamics.
Operational HR Delivery:
• Establish and streamline core HR processes, including recruitment, onboarding, performance management, and offboarding.
• Develop customized employee handbooks, HR policies, and SOPs, ensuring statutory compliance and industry alignment.
• Drive the implementation of performance appraisal systems, compensation frameworks, and rewards programs.
• Set up employee query resolution mechanisms and manage escalations effectively to foster trust and transparency.
Employee Lifecycle Management:
• Oversee the entire employee lifecycle at client locations, from hiring to exit, ensuring smooth transitions and process adherence.
• Design and implement induction and onboarding programs tailored to SME/MSME environments, focusing on rapid integration and engagement.
• Develop frameworks for role clarity, competency mapping, and career development pathways.
Compliance and Risk Management:
• Ensure all HR operations comply with local labor laws, tax regulations, and other statutory requirements.
• Manage risk by conducting audits and updating policies and procedures in response to regulatory changes.
• Address grievances, disciplinary actions, and compliance issues with a balanced, process-driven approach.
HR Technology Implementation:
• Identify appropriate HR technologies for SMEs/MSMEs, including Applicant Tracking Systems (ATS), payroll software, and employee engagement platforms.
• Lead the rollout and training for new HR tools, ensuring user adoption and process improvement.
Talent Acquisition and Management:
• Develop recruitment strategies tailored to SME/MSME talent markets, focusing on cost-effective sourcing and quick turnaround times.
• Implement structured hiring practices, including competency-based assessments and structured interviews.
• Monitor and improve hiring metrics such as time-to-hire, quality of hire, and offer acceptance rate.
Employee Engagement and Retention:
• Design and execute employee engagement surveys, action plans, and feedback loops to enhance satisfaction and reduce attrition.
• Implement initiatives for employee wellness, work-life balance, and recognition programs to build a positive work culture.
• Analyze and address attrition trends, particularly in high-turnover roles or departments.
Training and Development:
• Assess training needs and design development programs, including technical, behavioral, and leadership training.
• Facilitate workshops, leadership coaching sessions, and on-the-job training initiatives.
• Track the effectiveness of training programs through performance metrics and employee feedback.
Change Management:
• Lead organizational change initiatives, such as restructuring, digital transformation, and mergers/acquisitions.
• Develop communication strategies and training programs to ensure stakeholder alignment and smooth transitions.
Metrics and Reporting:
• Establish key HR metrics, such as employee turnover, training ROI, and cost-per-hire, to measure HR effectiveness.
• Provide detailed monthly and quarterly reports to client leadership, highlighting achievements, challenges, and recommendations.
• Use data analytics to predict workforce trends and recommend proactive solutions.
Qualifications & Experience
•Education:
o Master’s degree in human resources, Organizational Development, Business Administration, or a related field.
o Professional certifications such as SHRM-CP/SHRM-SCP, CIPD, or equivalent are preferred.
Experience:
o 5 – 12 years of HR experience with a strong focus on operational and strategic HR roles.
o Prior experience working with SME/MSME clients or in industries with lean HR setups is highly desirable.
o Demonstrated ability to manage multiple projects and deliverables in fast-paced environments.
Key Skills and Competencies Operational Expertise:
• Strong knowledge of end-to-end HR operations, including payroll, compliance, and employee relations.
• Ability to establish efficient HR workflows and resolve bottlenecks in high-pressure environments.
Technical Skills:
• Proficiency in HRIS platforms, ATS, and other HR software.
• Advanced skills in Excel, PowerPoint, and HR analytics tools to create dashboards and reports.
Strategic and Analytical Thinking:
• Ability to align HR practices with broader business objectives.
• Analytical mindset to interpret workforce data and recommend actionable solutions.
People Management:
• Excellent communication, interpersonal, and negotiation skills to engage with stakeholders across levels.
• Empathy and cultural sensitivity to handle diverse client environments.
Key Attributes
• Results-oriented with a high sense of accountability for deliverables.
• Adaptability to work across industries, handling unique challenges of SME/MSME clients.
• Strong project management skills, with an ability to prioritize and meet deadlines.
What We Offer
• A unique opportunity to drive HR transformation for SME/MSME clients across sectors.
• Exposure to diverse industries, challenges, and best practices.
• A collaborative work environment with opportunities for professional growth and development.
Location: Client locations in Mumbai (SME/MSME firms across sectors)
Type: Full-time consultant
This role is designed for professionals who thrive on operational challenges and strategic impact, making it an ideal fit for HR experts passionate about transforming small and medium-sized organizations.
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