Engineer - Network support

3 days ago

Chennai, India Black Box Full time

JD - Network engineer

Key Responsibilities and Skills:

Troubleshooting:

Solving network issues, identifying root causes, and implementing solutions using Juniper devices and technologies. 

Implementation:

Configuring and deploying Juniper devices and solutions, ensuring they meet network requirements. 

Support:

Providing technical support to internal teams and customers, addressing questions and resolving problems. 

Network Knowledge:

Proficiency in routing and switching protocols (BGP, OSPF, , network security concepts, and Juniper-specific technologies. 

Juniper-Specific Expertise:

Experience with Juniper devices like ScreenOS and JUNOS, understanding of network management tools (FCAPS, SNMP), and experience with scripting (Shell, Python). 

Communication:

Excellent verbal and written communication skills, ability to explain technical concepts to both technical and non-technical audiences. 

Problem-Solving:

Ability to analyze complex network problems, identify root causes, and develop effective solutions. 

Customer Interaction:

Working with customers to understand their network needs and provide solutions. 

Continuous Learning:

Staying updated on the latest Juniper technologies and trends. 

Experience:  Typically 3 years of experience in network engineering, with a strong focus on Juniper technologies.  Education:  A bachelor's degree in Computer Science, Information Technology, or a related field is often preferred.  Certifications:  Juniper certifications (JNCIA-J, JNCIE-ENT, are often a plus. 

Example Job Duties:

Configuring and maintaining Juniper routers and switches. Implementing and optimizing BGP routing protocols. Troubleshooting network connectivity issues and performance problems. Providing technical support to customers and internal teams. Developing and implementing network automation scripts. Participating in network design and implementation projects. 

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