Engineer - Network support

2 days ago


Chennai, India Black Box Full time

Job Description
JD - Network engineer

Key Responsibilities And Skills

  • Troubleshooting:

Solving network issues, identifying root causes, and implementing solutions using Juniper devices and technologies.

  • Implementation:

Configuring and deploying Juniper devices and solutions, ensuring they meet network requirements.

  • Support:

Providing technical support to internal teams and customers, addressing questions and resolving problems.

  • Network Knowledge:

Proficiency in routing and switching protocols (BGP, OSPF, etc.), network security concepts, and Juniper-specific technologies.

  • Juniper-Specific Expertise:

Experience with Juniper devices like ScreenOS and JUNOS, understanding of network management tools (FCAPS, SNMP), and experience with scripting (Shell, Python).

  • Communication:

Excellent verbal and written communication skills, ability to explain technical concepts to both technical and non-technical audiences.

  • Problem-Solving:

Ability to analyze complex network problems, identify root causes, and develop effective solutions.

  • Customer Interaction:

Working with customers to understand their network needs and provide solutions.

  • Continuous Learning:

Staying updated on the latest Juniper technologies and trends.

  • Experience: Typically 3 years of experience in network engineering, with a strong focus on Juniper technologies.
  • Education: A bachelor's degree in Computer Science, Information Technology, or a related field is often preferred.
  • Certifications: Juniper certifications (JNCIA-J, JNCIE-ENT, etc.) are often a plus.

Example Job Duties

  • Configuring and maintaining Juniper routers and switches.
  • Implementing and optimizing BGP routing protocols.
  • Troubleshooting network connectivity issues and performance problems.
  • Providing technical support to customers and internal teams.
  • Developing and implementing network automation scripts.
  • Participating in network design and implementation projects.


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