Network Support Engineer

2 days ago

Chennai, Tamil Nadu, India Tata Consultancy Services Full time ₹ 6,00,000 - ₹ 18,00,000 per year

Job Title : Network Support Engineer

Skills :Huawei switches , Smart Optics DWDM

Experience : 7 to 12 years

Location: Chennai, Kochi

Key Responsibilities

  • Install, configure, and maintain Huawei switches (S5720, S5731, CE 6863 Series, CloudEngine).
  • Design and implement LAN/WAN topologies with a focus on scalability, reliability, and security.
  • Manage VLANs, STP, Link Aggregation, and Layer 2/3 routing protocols (Static ,OSPF, BGP, etc.).
  • Monitor network performance and ensure high availability of network infrastructure.
  • Apply firmware and software updates for Huawei and Aruba switches.
  • * Integrate Huawei switches and Aruba switches with other networking equipment (Juniper, Fortigate firewall etc.).
  • Conduct network assessments and provide technical documentation and reports.
  • Respond to and resolve network incidents, ensuring minimal downtime.
  • Collaborate with cybersecurity teams to ensure secure network operations.
  • Design, configure, and deploy DWDM optical networks to support high-speed data transport.
  • Perform installation, commissioning, and testing of DWDM equipment.
  • Monitor and maintain optical network performance, ensuring minimal latency and downtime.
  • Troubleshoot and resolve network faults and performance issues.
  • Collaborate with network planners and architects for capacity planning and scalability.
  • Create and maintain technical documentation including network diagrams, configurations, and standard operating procedures.
  • Conduct software upgrades and patching on DWDM equipment.
  • Interface with vendors and third-party providers for support and service level agreements (SLAs)
  • Hands-on experience with DWDM platforms
  • Experience with testing tools like OTDR, OSA, and BER testers

Certification preferred: Huawei Certified ICT Associate/Professional (HCIA, HCIP).

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