Customer Support Associate
4 days ago
About Us:We enable businesses and investors to make smarter financial decisions through expert advisory, innovative strategies, and actionable insights. Our team blends analytical rigor with deep market understanding to deliver solutions that drive real impact.We’re now looking for a Customer Support Associate who thrives in dynamic environments, takes full ownership and ensures every aspect of the responsibility aligns with our strategic goals and client success standards.Role :We’re looking for a smart, articulate, and customer-focused professional to join our client success team.If you have a background in finance, investments or wealth management and enjoy solving problems while building meaningful customer relationships — this role is for you.As a Customer Support Executive, you’ll be the voice of the brand — providing timely, accurate, and empathetic support to clients while ensuring a seamless experience across all touchpoints.Responsibilities :- Serve as the first point of contact for client queries across phone, email, and chat. - Resolve issues related to accounts, transactions, investment products, and service requests with accuracy and professionalism. - Understand client needs and guide them on product features, documentation, or next steps. - Coordinate with internal teams (operations, compliance, advisory) to ensure quick issue resolution. - Document all client interactions in CRM systems and maintain updated records. - Identify and escalate recurring issues or service gaps to improve processes. - Uphold confidentiality, empathy, and integrity in all client communications.Qualifications :- Bachelor’s degree in Commerce, Finance, or related disciplines (MBA Finance preferred but not mandatory). - Minimum 2.5 years of experience in Customer Support / Client Servicing — ideally in financial services, investments, or fintech. - Excellent verbal and written communication skills — clear, confident, and client-friendly. - Strong listening and problem-solving skills with a calm, empathetic approach. - High attention to detail and ability to multitask in a fast-paced environment. - Proficient with CRM tools, Excel and email communication. - Immediate joiners or candidates with short notice periods will be preferred.Key Traits We Value:✨ Excellent listener and communicator✨ Problem-solver with a service mindset✨ Emotionally intelligent and composed under pressure✨ Team player with ownership and initiativeWhy Join Us:Be part of a dynamic financial services team that values empathy as much as expertise.You’ll learn, grow, and make a real difference in how customers experience financial services.Compensation:Attractive fixed pay + performance-based incentives + health benefits
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Customer Support Specialist
2 weeks ago
Delhi, India Customer Support Full time1. Job Role & RequirementsPosition: International Voice ProcessWork Mode: Work from OfficeLocation: Hyderabad (Working location: DLF | Interview location: Hitech City)Vacancies: 2002. Candidate ProfileExperience: Minimum 1 year in international voice processEducation: Graduate (mandatory)Communication: Excellent C1 level English3. Compensation &...
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Customer Support Specialist
2 weeks ago
Delhi, India Customer Support Full time1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 200 2. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...
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Customer Support Associate
6 days ago
New Delhi, India Zolo Full timeJob Title: Customer Support (Voice Process)Business Unit: Customer Experience Team (Central Support)Designation: Associate- Customer SupportLocation: HSR layout, BengaluruEmployment Type: Full-time | In-office | 6 days workingAbout Zolo:Zolo is India’s largest and most trusted provider of managed co-living and student housing. We offer fully-furnished,...
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Customer Support Associate
2 weeks ago
New Delhi, India Pilgrim Full timeAbout the Role The Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the...
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Customer Support Associate
2 weeks ago
New Delhi, India Pilgrim Full timeAbout the RoleThe Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the...
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Customer Support Associate
14 hours ago
New Delhi, India Pilgrim Full timeAbout the RoleThe Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the...
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Customer Support Associate
2 weeks ago
New Delhi, India WATI.io Full timeWATI is an early-stage, venture-backed SaaS platform that is defining how companies communicate with their customers. Through our customer engagement software, built on top of WhatsApp’s Business API, businesses can easily engage with their customers in-real time - at scale! We are hiring for a **Customer Support Associate** to assist our customers solve...
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Customer Support Associate
14 hours ago
New Delhi, India Norlox Solutions Pvt. Ltd. Full time:( ) :,, . : - : : , – , : :(:– : ) ::Norlox is looking for highly motivated Customer Support Associate to join our dynamic team. The ideal candidates will be responsible for assisting customers, resolving queries, and ensuring a seamless support experience. This role requires excellent communication skills, problem-solving abilities, and a...
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Customer Support Associate
7 days ago
Delhi, Delhi, India Communezen Ventures Full time ₹ 1,50,000 - ₹ 2,50,000 per yearHiring Customer Support Associates for hostel operations in Delhi/Noida/Gurgaon. Manage calls, WhatsApp & email queries, resolve resident issues, ensure satisfaction & support operations. Freshers can apply.
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Customer Support Associate
6 days ago
Delhi, Delhi, India Hirelo.in Full timeUrgent Opening for Customer Support Associate with leading Healthcare Company in Delhi Qualification: Any Graduate Experience: Minimum 1 year Skill: Excellent ENGLISH Communication Days of working: -6 days (Monday to Saturday) **Salary**: Upto 4Laksh per year Day shift **Salary**: ₹300,000.00 - ₹400,000.00 per year **Benefits**: - Health...
