Service Advisor General

4 weeks ago


Tiruchirappalli, India Sisco Jobs Full time

Job Title: Service Advisor – General

Location: Trichy / Karur / Perambalur / Ariyalur / Kumbakonam / Thanjavur
Experience: 2 to 3 Years (Automobile Industry Experience Must)
Salary: ₹15,000 per month + Incentive

Position Overview

The Service Advisor – General acts as the key link between customers and the service department. The role is responsible for understanding customer needs, explaining required services, coordinating repair/maintenance activities, and ensuring high standards of customer satisfaction while meeting organizational service quality targets.

Key Responsibilities

Greet customers, understand their vehicle issues/requirements, and document service needs accurately.

Provide professional advice to customers on necessary repairs, services, and preventive maintenance.

Prepare job cards and ensure all service details are recorded in the system.

Coordinate with technicians and workshop staff to ensure timely completion of service activities.

Communicate service timelines, cost estimates, and status updates to customers regularly.

Conduct final quality checks on serviced vehicles before delivery to ensure standards are met.

Handle customer queries, complaints, and escalate issues if required.

Ensure billing accuracy and explain service invoices clearly to customers.

Promote additional services, offers, and maintenance packages to achieve incentive targets.

Maintain customer records and build long-term relationships to enhance retention.

Essential Qualifications

Diploma / Graduate in Automobile Engineering, Mechanical Engineering, or any relevant discipline.

2–3 years of proven experience as a Service Advisor in the automobile industry (Automobile experience is mandatory).

Knowledge of automotive systems, service processes, and customer handling practices.

Skills Required

Strong communication and interpersonal skills to interact effectively with customers.

Customer-oriented mindset with problem-solving ability.

Good organizational and time-management skills to handle multiple service requests.

Sound technical knowledge of automobiles to explain service requirements.

Proficiency in MS Office and service management software.

Ability to work under pressure and meet service deadlines.



  • Tiruchirappalli, India Sisco Jobs Full time

    Job Title: Service Advisor – GeneralLocation: Trichy / Karur / Perambalur / Ariyalur / Kumbakonam / Thanjavur Experience: 2 to 3 Years (Automobile Industry Experience Must) Salary: ₹15,000 per month + IncentivePosition OverviewThe Service Advisor – General acts as the key link between customers and the service department. The role is responsible for...


  • Tiruchirappalli, India Sisco Jobs Full time

    Job Title: Service Advisor – Body ShopLocation: Trichy / Karur / Perambalur / Ariyalur / Kumbakonam / Thanjavur Experience: 2–3 Years (Automobile Industry Experience is a must) Salary: ₹15,000 per month + IncentivePosition OverviewThe Service Advisor – Body Shop serves as the key liaison between customers and the workshop body shop team. This role...


  • Tiruchirappalli, India Sisco Jobs Full time

    Job Title: Service Advisor – Body Shop Location: Trichy / Karur / Perambalur / Ariyalur / Kumbakonam / Thanjavur Experience: 2–3 Years (Automobile Industry Experience is a must) Salary: ₹15,000 per month + IncentivePosition Overview The Service Advisor – Body Shop serves as the key liaison between customers and the workshop body shop team....


  • Tiruchirappalli, India TATA AIG General Insurance Company Limited Full time

    Tata AIG General Insurance Company Limited is a joint venture between Tata Group and American International Group (AIG). Since its set-up in 2001, the Company has grown strongly to emerge as the preferred private general insurance company in India with several pioneering firsts to its credit. Driven by a mission to create better tomorrows for Customers by...


  • Tiruchirappalli, India Qserve IT Solutions Full time

    Job Description Job Title: Lead Generation Specialist SharePoint Domain Experience: 0 to 3 Years Salary: 8,000 12,000 per month Location: Trichy, TN Job Type: Full-Time Job Description: We are looking for a Lead Generation Specialist to support our sales and business development efforts in the SharePoint services domain. This is an exciting opportunity for...


  • Tiruchirappalli, India Qserve IT Solutions Full time

    Job Description Job Title: Lead Generation Specialist SharePoint Domain Experience: 0 to 3 Years Location: Trichy, TN Job Type: Full-Time Job Description: We are looking for a Lead Generation Specialist to support our sales and business development efforts in the SharePoint services domain. This is an exciting opportunity for someone looking to build a...

  • Senior Technician

    3 days ago


    Tiruchirappalli, India Sisco Jobs Full time

    Job Title: Senior Technician – AutomobileExperience Required: Minimum 2 Years Salary: Depends Upon Experience Location: Trichy / Karur / Perambalur / Ariyalur / Kumbakonam / Thanjavur Industry: Automobile (Automobile experience is mandatory)Position OverviewThe Senior Technician plays a critical role in diagnosing, repairing, and maintaining automobiles to...


  • Tiruchirappalli, India US Tech Solutions Full time

    Position OverviewWe are seeking a dynamic and strategic Head of Mergers & Acquisitions (M&A) to lead global inorganic growth initiatives for our IT Services and Staffing organization. This senior leadership role will be responsible for identifying, evaluating, and executing global acquisition and investment opportunities aligned with the company’s growth...

  • Senior Technician

    4 weeks ago


    Tiruchirappalli, India Sisco Jobs Full time

    Job Title: Senior Technician – Automobile Experience Required: Minimum 2 Years Salary: Depends Upon Experience Location: Trichy / Karur / Perambalur / Ariyalur / Kumbakonam / Thanjavur Industry: Automobile (Automobile experience is mandatory)Position Overview The Senior Technician plays a critical role in diagnosing, repairing, and maintaining...


  • Tiruchirappalli, India Seven Consultancy Full time

    JOB DETAILS Possess demonstrated skills in customer-centric selling and a proven track record using it to help drive revenue.Be able to work with sales team to strategize on sales approaches to demand generation and business development Work both independently and as a vital member of the sales team. Create library of responses and answers for RFPs, RFIs,...