Client Service Associate

Job Description

About COLIFT
COLIFT is a leading European expert network platform that connects businesses with a vast network of pre-vetted consultants and freelance experts. We help our clients provide on-demand primary insights from a global professional network. COLIFT experts and our clients include phone consultations, expert webinars and in-person meetings.
 
About the Role
As an  Associate  on the Client Services team at COLIFT, you will play a crucial role in connecting our clients with the right expertise. You will act as a key point of contact, understanding client needs, identifying the best experts from our network, and sourcing new professionals when needed. This role offers a unique opportunity to gain hands-on experience in consulting, develop strong business acumen, and strengthen your communication and relationship-building skills.
 
What you will do:
·       Collaborate with Project Managers and Clients to understand project objectives, requirements, and challenges.
·       Conduct research to identify top-qualified experts using LinkedIn, press releases, case studies, and other relevant sources.
·       Evaluate expert profiles, screen candidates, and create presentations that highlight their expertise to clients.
·       Build and maintain relationships with both clients and experts, ensuring smooth collaboration and trust.
·       Contribute to the growth of the COLIFT network by identifying and inviting new experts to join our platform.
·       Support the Client Services team with administrative and project management tasks as needed.

What you will learn:
·       Operate within a client-centric environment, prioritizing their needs and satisfaction.
·       Gain exposure to a diverse range of industries and business challenges.
·       Develop strong research and analytical skills to identify the best experts for each project.
·       Hone your communication skills, both written and verbal, to build strong relationships with clients and consultants.
·       Gain experience in project management and collaboration through supporting the Client Services team.

Requirements

Who you are:
·       Strong communicator with excellent written and verbal skills in English (C1 level), capable of effectively conveying ideas, collaborating with teams, and engaging with stakeholders across various channels.
·       A recent graduate with focus in finance or human resources or business administration with interest in recruitment
·       Highly organized and detail-oriented, with the ability to manage multiple tasks simultaneously.
·       Prior experience or internship in an expert network, financial analysis, recruitment, or business administration is preferred.

Selection Process
*Candidates will complete a   recorded one-way video interview   to share their experiences and insights, followed by an   online assessment . Successful candidates will be invited to the next steps based on performance.

Benefits

This role offers several benefits:
·        You will receive a fixed bonus as well as a variable bonus based on performance.
·        The position provides a hybrid work environment, with only morning shifts, ensuring a manageable work schedule.
·        You will join a collaborative and supportive team that emphasizes work-life balance and fosters a positive company culture.

Requirements
Who you are: · Strong communicator with excellent written and verbal skills in English (C1 level), capable of effectively conveying ideas, collaborating with teams, and engaging with stakeholders across various channels. · A recent graduate with focus in finance or human resources or business administration with interest in recruitment · Highly organized and detail-oriented, with the ability to manage multiple tasks simultaneously. · Prior experience or internship in an expert network, financial analysis, recruitment, or business administration is preferred. Selection Process *Candidates will complete a recorded one-way video interview to share their experiences and insights, followed by an online assessment. Successful candidates will be invited to the next steps based on performance.

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