Manager, Account Management, Retail Business Services

5 days ago


Bengaluru, India Amazon Full time

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION: Retail Business Services (RBS) organization is seeking a Manager, Account Management to lead the account management organization for AU & EU Retail Vendor Recruitment (RVR), responsible for the growth and development of the organization. In this role, you will be operating in a fast-moving and often ambiguous environment and will have full responsibility for achieving business objectives. Specifically, the individual will be responsible for recruiting top brands into Amazon and subsequently setting them up for success as vendors by perfectly launching them. This person has relentlessly high standards and operates as a business owner who understands key levers to achieve results through their team. They have a passion for people management and are at their best when they're building, developing and guiding high-performing teams. In this role, you will be responsible for all business and operational objectives of your Account Management team (8-10 direct reports). If you are interested in growing brands and businesses on Amazon, then we're interested in talking to youKey job responsibilities Business Growth · Contribute to goal setting for your team to align with organizational goals. · Drive business development strategy to recruit the top brands and help new vendors master Amazon's tools and systems so that they can be self-sufficient and integrate their products to Amazon's platform efficiently. · Implement and track metrics to record the success and quality of your team's vendors. Use these metrics to guide your work and uncover hidden areas of opportunity.Leadership · Manage a team of Account Managers (8-10 direct reports) · Act as a thought leader in defining success criteria and understand business needs of sellers in an ever-changing business environment. Contribute to strategic plans for the organization. · Partner with external teams including Category Management, Finance, and Central Support teams to align programs and initiatives to drive growth. · Manage recruiting and hiring efforts across direct team and broader organization. Coach, mentor, and develop your team. BASIC QUALIFICATIONS: - MBA - 4+ years of team management experience - Experience influencing internal and external stakeholders - Experience with sales CRM tools such as Salesforce or similar software - Experience analyzing data and best practices to assess performance drivers PREFERRED QUALIFICATIONS: - 6+ years of team management experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.



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