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Front Office Associate

4 weeks ago

Karjat, India Vibescapes - Nature Retreats Full time

Job Description:Location: Karjat Resort or Mulshi ResortJob Type: Full-timeVibsecapes is on the lookout for vibrant and service-driven individuals to join our Front Office team as Guest Service Associates (GSA). If you're someone who loves engaging with people and creating memorable guest experiences, this role is for you.Responsibilities:Greet and welcome guests with warmth and professionalismHandle check-in/check-out procedures smoothlyAssist with reservations, guest queries, and special requestsCoordinate with other departments to ensure seamless serviceMaintain accurate records and uphold confidentiality standardsRequirements:Excellent interpersonal and communication skillsBasic computer literacy; familiarity with PMS is an advantageCustomer-focused approach with a calm demeanor under pressureFreshers welcome; experience in front office or reception is a plusWillingness to work in shifts, weekends, and holidays