AgileEngine - ServiceNow Developer - CMDB

6 days ago

Bengaluru, India AgileEngine Full time

Role : ServiceNow HAM Developer (Senior)

Experience : 5+ Years (ServiceNow), 2+ Years (HAM)

Employment Type : Full-time

Job Overview :


We are seeking a highly skilled and experienced Senior ServiceNow HAM Developer with over 5 years of experience on the ServiceNow platform, including at least 2 years focused specifically on Hardware Asset Management (HAM). This role is for a hands-on developer who will be responsible for designing and implementing comprehensive HAM solutions from scratch. You will work closely with cross-functional teams to streamline operations and ensure compliance, delivering high-quality, rapid iterations in a fast-paced environment.

What You Will Do :


- Design and implement comprehensive ServiceNow HAM solutions and workflows from the ground up, ensuring they align with business requirements.


- Develop key functionalities for asset management, including reconciliation, barcode management, and asset lifecycle tracking.

- Configure and maintain CMDB (Configuration Management Database) relationships and data models to accurately reflect the hardware asset landscape.

- Work closely with procurement and asset teams to streamline operational processes and improve efficiency.

- Deliver rapid iterations with a strong focus on quality and compliance, ensuring all solutions meet regulatory and security standards.

- Troubleshoot complex issues related to HAM and CMDB, providing effective and timely resolutions.

- Collaborate with stakeholders to gather requirements, provide technical guidance, and present solution designs.

Must-Haves :


- 5+ years of experience on the ServiceNow platform, with a minimum of 2+ years dedicated to HAM-specific development.

- Strong proficiency in Glide scripting, JavaScript, and Integration Hub for building integrations

and custom solutions.

- Proven experience with CMDB/data modeling, including configuring CI (Configuration Item) relationships and attributes.

- A strong grasp of object-oriented programming (OOP) concepts.

- Excellent command of the English language, with a strong communication and initiative-driven mindset.

Nice-to-Haves :


- Knowledge of Software Asset Management (SAM) functionalities and best practices.

- Experience with SCCM (System Center Configuration Manager) integration for asset discovery and data population.

- Relevant ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist - HAM).


(ref:hirist.tech)

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