AGM - Customer Retention - Education
1 month ago
We are hiring for a senior professional in Retention.
Key Responsibilities:
1. Call dropout students and meet them and their parents for counseling.
2. Understand the concerns of the Student/Parent for dropout.
3. Follow up regularly with Student/Parents to retain them.
4. Discuss with Centre Operations Manager / HOD (Head of Department) and provide solution to retain the student.
5. Have House calls fixed to meet parents.
6. Achieve Retention Targets.
7. Prepare Daily Reports on Retention.
-
Sr Manager/AGM
2 weeks ago
gurugram, India ADI Group Full timeAbout Client : Incorporated in 1993, Client has pioneered Soft Skills training in India, spanning industries such as Aviation, Hospitality, Travel, and Customer Service, and has consequently transformed countless careers in the process.Bearing witness to its excellence, Client has appeared for Eight years in The Limca Book of Records for the Highest...
-
Sr Manager/AGM
3 weeks ago
Gurugram, India ADI Group Full timeAbout Client : Incorporated in 1993, Client has pioneered Soft Skills training in India, spanning industries such as Aviation, Hospitality, Travel, and Customer Service, and has consequently transformed countless careers in the process.Bearing witness to its excellence, Client has appeared for Eight years in The Limca Book of Records for the Highest...
-
Retention Executive
1 month ago
gurugram, India Sunergeo Recruitment Agency Full timeWe are looking for a dynamic Retention Executive to help us retain our core customer base. In this role, you will deal directly with our customers to find out what issues they are facing, how we may improve our products or services, and how to retain their business. Responsibilities: Communicating with customers and sales representatives. Analyzing customer...
-
iDream Education
3 weeks ago
Gurugram, India iDream Education Pvt. Ltd Full timeSenior Executive - App Subscription Sales Primary Skills:- Sales experience in retail SaaS subscription, preferably within the education sector- Drive Corporate Adoption- Engage in partnership, run affiliates- A solid grasp of education technology trends and familiarity with digital learning platforms and apps is essential- Analytical skills are vital for...
-
Sales Manager- Private Education
3 weeks ago
Gurugram, India Lenovo Full timeDescription and Requirements Meet and exceed sales target by volumes, revenue, region penetration, market share, profitability and growth. Acquire, develop and retain Private Education Accounts. Increase Lenovo Solutions in the retention accounts through upsell. Manage the business opportunity pipeline, create and maintain business hygiene in the...
-
iDream Education
3 weeks ago
Gurugram, India iDream Education Pvt. Ltd Full timeSenior Executive - Private Schools & Partner Sales Primary Skills:- The ideal candidate for this position should possess 3-5 years of sales experience, preferably within the education sector, focusing on the sale of digital solutions to private schools- Revenue generation and retention- Strong interpersonal skills are necessary for building and maintaining...
-
Customer Care Executive
1 month ago
gurugram, India IDP Education Full timeAbout IDP IDP Education Limited is an ASX listed company that is 50% owned by 38 Australian universities and based in Melbourne, Australia. IDP’s core business lines include student placement to Australia, US, UK, Canada, Ireland and New Zealand institutions, English-language testing and training. For 50 years, IDP has played a major role in...
-
Education Sales-female Only
2 days ago
Gurugram, Haryana, India Aop Web World Pvt ltd Full timeEducation Sales Representative **Job Description**: Position Overview: Key Responsibilities: - Develop and execute a strategic sales plan to achieve sales targets and expand our customer base in the education sector. - Identify and prospect new leads through cold calling, networking, and other lead generation techniques. - Build and maintain strong...
-
Customer Service Manager
1 month ago
Gurugram, India Orange Business Services Full timeabout the role To have overall accountability for the Quality of solutions provided to multinational Customers. (measure service provided against defined Service Level Agreements) Service Level Management Prepare and publish Program Plan (including Program Structure / Roadmap / Governance Matrix) of Customer Service Strategy; ensure all internal...
-
Customer Success Executive
1 month ago
gurugram, India Nexii Labs Full timeExperience : Fresher or Minimum 6 months from BPO or Customer Support (Preferred). Qualifications: Should be PUC/Diploma/Degree Excellent comms in both English and Hindi - No MTI or RTI issue, grammatical or pronunciation errors, The candidate's voice and accent should be clear while speaking Hindi/English. Responsibilities : Provide technical support...
-
Customer Success Executive
1 month ago
Gurugram, India Nexii Labs Full timeExperience: Fresher or Minimum 6 months from BPO or Customer Support (Preferred).Qualifications:Should be PUC/Diploma/DegreeExcellent comms in both English and Hindi - No MTI or RTI issue, grammatical or pronunciation errors, The candidate's voice and accent should be clear while speaking Hindi/English.Responsibilities :Provide technical support and ad-hoc...
-
Education Counsellor
6 days ago
Gurugram, Haryana, India SRVA Education Full time**About the internship**: Selected intern's day-to-day responsibilities include: 1. Nurturing new and active leads 2. Counseling corporates and giving career guidance for the available courses 3. Collaborating with the sales team to identify and nurture potential leads 4. Generating potential leads and verifying the quality of generated leads 5....
-
Senior Manager
4 weeks ago
Gurugram, India JADITE Full timeSenior Manager - Top-Up & Retention Monitor segments and customer base up for renewal of loans or nearing completion of tenure/loan amount- Apply demographical, behavioral and transactional attributes to identify customer cohorts/segments- Work closely with campaign team to plan email/SMS/WhatsApp campaigns to increase top of the funnel- Work with sales...
-
CEO - Education NBFC
1 month ago
gurugram, India Michael Page Full timeLeadership Role Meritocratic Culture About Our Client The client is a Fast growing Education NBFC in the Indian market Job Description Strategic Leadership:Develop and execute the company's strategic plan in alignment with the mission, vision, and objectives.Provide strategic direction to all departments, ensuring coherence and...
-
Customer Support Associate
1 month ago
gurugram, India Sagar Solution Full timeWe are looking for an outgoing Customer Support Associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The customer service associate will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner. Responsibilities: Attending training...
-
Customer Support Associate
1 month ago
Gurugram, India Sagar Solution Full timeWe are looking for an outgoing Customer Support Associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The customer service associate will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner.Responsibilities:Attending training...
-
Customer Service Associate
1 month ago
gurugram, India eTeam Full timeWe are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The customer service associate will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner. Responsibilities: Attending training...
-
Customer Service Associate
1 month ago
Gurugram, India eTeam Full timeWe are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The customer service associate will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner.Responsibilities:Attending training...
-
Customer Success Executive
1 week ago
gurugram, India Hopcharge Full timeJob description Job Title :- Customer Success Executive Experience :- 1years Location :- Gurgaon, Haryana Key Skills :- 1) Customer Experience Executive. 2) B2C 3) Customer Retention. 4) Customer Success. 5) Renewals. The job description of a Customer Experience Manager typically involves overseeing and enhancing the overall experience that customers have...
-
Customer Success Executive
1 week ago
Gurugram, India Hopcharge Full timeJob descriptionJob Title:- Customer Success ExecutiveExperience:- 1yearsLocation:- Gurgaon, HaryanaKey Skills:- 1) Customer Experience Executive.2) B2C3) Customer Retention.4) Customer Success.5) Renewals.The job description of a Customer Experience Manager typically involves overseeing and enhancing the overall experience that customers have with a...