Motadata - Technical Writer - Design Documentation
1 day ago
About Motadata :Motadata builds cutting-edge enterprise software platforms in the domains of Unified Observability, AIOps, and IT Service Management (ITSM). Our solutions empower enterprises to monitor, analyze, and optimize their IT infrastructure with AI-driven insights. We are now looking for a skilled Technical Writer to create clear, precise, and user-focused content that enhances product adoption, enables self-service, and supports both customers and internal teams.Role Overview :As a Technical Writer at Motadata, you will be responsible for planning, developing, and maintaining high-quality documentation for enterprise-grade products. You will work closely with product managers, engineering teams, QA, support, and marketing to ensure all documentation aligns with product functionality, usability, and business goals. Your work will directly impact user experience, product adoption, and customer satisfaction.Key Responsibilities :Product Documentation :- Develop and maintain user guides, installation manuals, configuration documents, API references, and integration instructions.- Ensure technical accuracy by collaborating with engineers, architects, and QA teams.Knowledge Base & Help Center :- Create and manage structured, searchable knowledge base content for end-users and administrators.- Write troubleshooting guides and FAQs that help reduce support tickets.Release Notes & Change Logs- Collaborate with product and QA teams to draft precise release notes capturing new features, bug fixes, enhancements, and deprecations.Technical Marketing & Enablement Content- Contribute to solution briefs, product highlights, use-case guides, and training material for internal and external stakeholders.Content Quality & Governance- Standardize tone, structure, and terminology across all content.- Define and improve templates, style guides, and documentation frameworks.- Review, edit, and audit existing documentation for accuracy, clarity, and usability.What Were Looking ForExperience: 24 years of technical writing experience in IT, SaaS, or enterprise software domains.Technical Knowledge: Familiarity with at least some of the following areas:- IT Infrastructure (servers, storage, networks, virtualization)- Cloud Platforms (AWS, Azure, GCP)- Monitoring & Observability (logs, metrics, traces)- ITSM workflows and toolsSkills :- Strong written and verbal communication skills in English.- Ability to translate complex technical concepts into clear, concise, and user-friendly content.- Proficiency with documentation tools (Confluence, Git, Jira, Markdown, or equivalent).Bonus Skills :- Working knowledge of REST APIs, YAML/JSON, or scripting basics.- Experience in Agile/sprint-based environments.- Exposure to observability or monitoring tools (OpenTelemetry, Grafana, Prometheus, IT automation).- Visual documentation skills (Lucidchart, Draw.io, diagramming tools). (ref:hirist.tech)
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Motadata - Lead Implementation Engineer
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Ahmedabad, India Motadata Full timeDescription : About Motadata :Motadata is a leading IT monitoring and management software company, dedicated to transforming how businesses manage their IT operations.Since inception, weve been committed to revolutionizing how organizations extract valuable insights from their IT networks.Our cutting-edge solutions enable enterprises to make informed...
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Motadata - Content Lead
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Ahmedabad, India Motadata Full timeAbout the Role:Motadata is seeking an accomplished Content Lead to own and drive the strategic vision for product and technical documentation across our enterprise software portfolio. This is a senior leadership role where you will shape documentation standards, enhance content quality, and ensure our product messaging is clear, consistent, and impactful.As...
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Ahmedabad, India Motadata Full timeJob Description About Motadata Motadata is a leading IT monitoring and management software company, dedicated to transforming how businesses manage their IT operations. Since inception, weve been committed to revolutionizing how organizations extract valuable insights from their IT networks. Our cutting-edge solutions enable enterprises to make informed...
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Ahmedabad, India Motadata Full timeJob Description About Motadata Motadata is a leading IT monitoring and management solutions provider, helping global enterprises transform how they manage IT operations. Our portfolio includes enterprise-grade ITSM, Networking, and AI-powered products designed to drive operational efficiency and innovation. Role Overview We are seeking a dynamic Solution...
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Ahmedabad, India Motadata Full timeAbout Motadata :Motadata is a leading IT monitoring and management software company dedicated to transforming IT Operations (ITOps). Our mission is to help businesses extract valuable insights from their IT networks through a powerful suite of products built for scalability, performance, and innovation. We specialize in collecting and analyzing data across...
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Ahmedabad, India Motadata Full timePosition Title : QA Lead.Experience : 7+ Years.Location : Ahmedabad.About Motadata : Motadata is a renowned IT monitoring and management software company that has been transforming how businesses manage their ITOps since its inception.Our vision is to revolutionize the way organizations extract valuable insights from their IT networks.Bootstrapped since...
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▷ 3 Days Left: Motadata
3 weeks ago
Ahmedabad, India Motadata Full timeJob Description Position Title : QA Lead. Experience : 7+ Years. Location : Ahmedabad. About Motadata Motadata is a renowned IT monitoring and management software company that has been transforming how businesses manage their ITOps since its inception. Our vision is to revolutionize the way organizations extract valuable insights from their IT...
