Senior Manager

1 month ago

Gurugram, India Dentsu Creative Full time

About Dentsu International India:


Awarded the Oscars of the advertising world, The Cannes Global Agency of the Year 2022 (a first for India) Dentsu international comprises of six leadership brands - Carat, dentsu X, iProspect, Isobar, dentsuMB and Merkle, each supported by its specialist divisions and scaled services. With best-in-class services and solutions in Media, Customer Experience Management (CXM), and Creative, dentsu international operates in over 145 markets worldwide with more than 66,000 dedicated talented employees working together to reach the never before


Part of dentsu International, dentsu India helps some of the biggest & most interesting brands who are our clients everyday to win, keep and grow their best customers and achieve meaningful progress for their businesses. With best-in-class services and solutions in Media, CXM (Customer Experience Management) and Creative, Dentsu India is the 2nd biggest Advertising agency network in India while the dentsu international is the 5th largest in the world.


In good times and bad, we partner with brands to achieve meaningful progress as we are a force for good & for meaningful growth. Our teams of optimists, entrepreneurs and first-movers coalesce around the needs of our clients, unlocking unique possibilities for sustainable value and lasting change.


Learn more at:


Role Summary:


Job title: Senior Manager – Public Relations

Location: Gurgaon

Experience: 6 + years


Job Description:


Client Servicing and Retention


1. Championing improved service delivery for existing clients

2. Devising strategic and meaningful plans for the clients

3. Reviewing activities and deliverables on a regular basis

4. Ensure client retention, renewals and timely collections

5. Adherence to client goal sheet with the team heads

6. Driving the client reviews with the teams on timely basis

7. Ensuring client satisfaction levels at minimum 4 on the scale of 1 to 5 (one being lowest and 5 highest)

8. Providing strategic inputs for formulating client activity plans, activity reports and documents

9. Generating at least one WOW factor per year (i.e. an innovative/out of the box idea, plan, strategy, that is implemented successfully)

10. Active role and support in crisis management


Team Management

1. Providing inputs and guidelines to the team on key developments

2. Reviewing team performance on client

3. Ensuring timely reviews of performance on the KRAs with constructive feedback

4. Team engagement and motivation

5. Identifying training needs and intimating the training team for further action and plan


New Business Development

1. Supporting revenue through NBD and VAS

2. NBD presentation and ideation


To apply, pls apply here as well as send us your updated cv mentioning the below details to Pratiksha.sharma@dentsu.com (so we are able to process your candidature faster):

Email subject: Ref: – Senior Manager – Public Relations


Name:

Mobile:

Email:

profile link:

Current company:

Designation:

Total years of work experience:

Are you comfortable working from Worli, Gurgaon:

Current Annual ctc (in a fixed+variable split if so structured):

Salary expectations:

Notice period:

Pls attach your cv


We thank you for sending us your profile & details for this role. If your profile gets shortlisted for roles with us, we look forward to a conversation with you to learn about more of what makes you awesome


Dentsu International is growing exponentially as we help our clients make meaningful progress as champions of good change. Come be a part of this amazing journey, together with some of the best minds in the business that call us home.


Follow us on to stay updated:


Working with us (Our Culture & Ethos)


Joining dentsu international, you’ll join a team of 66,000 driven, talented & gifted individuals who work in functions across Media, Creative, Customer experience management & Shared Services. Here, they collaborate every day to write inspiring stories of growth & learning, audacious innovation & dreams that they turn into reality..having a lot of fun as they do that It is a place of incredible spirit, drive & growth


Inclusion and Diversity


We’re proud to be different and that starts with our people. We believe in equal opportunities for everyone. We won’t define people by their race, gender, sexual-orientation, age or disability. Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing. That’s what we care about.


So, whether you’re joining us, or looking to move to a different part of the business, we work hard to make sure we create equal opportunities for everyone.

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