Assistant Manager
2 weeks ago
About the JobAs an Assistant Manager - Operations (Sales), you will play a key role in driving sales operations, ensuring efficient processes, and maintaining high levels of customer and employee satisfaction. You will be responsible for managing a team 50 + including associate and TL reporting to you, optimizing sales performance, and collaborating with clients to achieve business objectives. Thisrole demands a strong sales acumen, leadership skills, and the ability to work in a fast-paced environment.Key Skillset - B2C Sales, Telesales, Outbound sales, Inside salesRoles and Responsibilities- Seamlessly manage operations to ensure timely SLA delivery while maintaining high levels of employee and customer satisfaction - Drive B2C sales for insurance products (Health, Motor, Life) - Establish and manage client relationships, ensuring strong engagement - Organize resources, set goals, and develop strategies to optimize sales performance - Monitor and document staff schedules, attendance, and productivity - Conduct weekly and monthly client meetings to understand expectations and provide update - Ensure resolution of audit-related issues.Desires Skills and Experience- Must have experience into B2C Outbound sales vertical - Must have team size of 40-50 Associate - Insurance background prefeable - Team Management: Conduct meetings, performance reviews, and ensure employees meet performance target - Employee Development: Hiring, coaching, and mentoring team members for success. - Sales Expertise: Proven track record in Telesales preferably Health, Motor, or Life Insurance sales - Performance Monitoring: Ability to calibrate employee performance, provide coaching, and ensure alignment with business objectives - Strong external and management reporting capabilities - Ability to lead, mentor, and develop high-performing teams.What do we offer?- Opportunity to earn good incentives - Endless growth opportunity - GMC – Group Medical Coverage - Group Personal Accident Insurance - GratuityWellness Programs - Give back to society through CSR - Continuous talent enhancement program - Childcare facility - Tax Saving flexi benefitsHow to Apply - How to Apply Interested Candidate can share their updated CV at kanishkabisht@policybazaar.com or WhatsApp - 9582253267- Note- Only Relevant profiles will be contactable
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