Jira Admin

3 weeks ago


India Sky Systems, Inc. (SkySys) Full time

Job Title: Jira Admin

Contract Details:

  • Full-Time Contract (40 hours/week)
  • 12 months+ duration with a possibility of Contract-to-Hire

Working Hours and Schedule:

  • Pacific Time Zone (PST)
  • 8 hours/day, Monday to Friday

Responsibilities:

  1. User Provisioning and Permissions Management: Set up and manage user accounts, groups, and permissions within JIRA. Ensure proper access controls and security compliance.
  2. Workflow Configuration: Customize JIRA workflows to align with business processes. Define transitions, statuses, and screen schemes. Optimize workflows for efficiency and productivity.
  3. Scripting and Automation: Write custom scripts to automate repetitive tasks. Implement automation rules for issue handling.
  4. Integration and Alerts: Integrate JIRA with other tools and systems (e.g., Teams, M365 alert management systems). Set up alerts and notifications for critical events. Monitor system health and performance.
  5. Collaboration and Support: Work closely with business users to understand their needs. Provide application support for JIRA and Confluence. Assist users in troubleshooting issues.

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